At a Glance
- Tasks: Deliver top-notch spa treatments and create a relaxing experience for guests.
- Company: Join the historic Alfriston Hotel, part of the growing Signet Collection.
- Benefits: Competitive salary, bonuses, team meals, and generous holiday plus an extra day for your birthday!
- Other info: Flexible hours, growth opportunities, and fun team culture await you!
- Why this job: Be part of an exciting adventure in a luxurious spa environment.
- Qualifications: Professional spa therapy skills and a passion for guest satisfaction.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a highly professional Spa Therapist to join our Spa team at The Alfriston located in East Sussex, which dates back to the 14th century and is the fourth property in the growing Signet Collection. The Hotel has 41 beautifully redesigned bedrooms and suites, a stunning function room, The 1554 Brasserie, offering views over the front lawn towards the sea and revamped herb and vegetable plots across the hotel gardens. The hotel bar offers more casual dining for guests both in and outdoors, while the Orangery serves breakfast and afternoon tea with views over the rear gardens and the Signet spa includes a steam room, sauna, outdoor swimming pool and three treatment rooms.
We can offer you:
- An amazing opportunity of joining and being part of a very exciting adventure.
- An excellent starting salary and bonus based on product upselling.
- £1 extra/hour for every weekend or bank holiday hours worked.
- Fun and a professional work environment.
- Team meals on shift.
- Opportunity to grow and develop.
- Exciting Long Service Awards.
- Generous Refer a Friend Scheme.
- Supplier trips and visits.
- Flexibility to move within the Group.
- Team discounts across The Collection.
- Generous holiday plus an extra day on your birthday!
You will:
- Provide consistent professional treatments in accordance with protocol and accepted certification practices.
- Be flexible with your schedule, supporting the needs of the Spa.
- Properly care for equipment and use proper amounts of product to assist with cost controls.
- Have complete knowledge and understanding of all services and products offered.
- Uphold the standards of sanitation as directed by law and the Spa's policies and procedures.
- Perform preparation work, properly clean and restock room as required.
- Communicate to management any and all occurrences involving staff or guests in the Spa that require attention.
- Actively promote the Spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
- Handle guests' questions and concerns professionally and courteously.
- Provide accurate, appropriate and immediate responses to all requests by guests.
- Maintain a positive attitude and contribute toward a quality work environment.
- Regularly attend, participate in and support training and staff meetings for the Spa.
- Ensure all Hygiene, Health and Safety procedures and legislation is adhered to.
- Any other duties as assigned.
At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished. So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!
Spa Therapist in Crowborough employer: The Signet Collection
At The Alfriston, part of the prestigious Signet Collection, we pride ourselves on fostering a vibrant and supportive work culture that values professional growth and employee well-being. Located in the picturesque East Sussex, our Spa Therapist role offers not only competitive pay and generous benefits but also unique opportunities for development, team bonding, and a chance to be part of a historic establishment dedicated to delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Crowborough
✨Tip Number 1
Get to know the spa and its offerings inside out! Familiarise yourself with the treatments, products, and the overall vibe of The Alfriston. This way, when you chat with the team, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. They can give you insider tips about the interview process and what it’s really like to work at The Alfriston.
✨Tip Number 3
Prepare for the interview by practising common questions related to spa treatments and customer service. Think about how you would handle tricky situations with guests and be ready to share your experiences!
✨Tip Number 4
Don’t forget to showcase your personality! The Alfriston is all about warm and charming hospitality, so let your genuine self shine through during the interview. Remember, they want someone who fits into their lovely team!
We think you need these skills to ace Spa Therapist in Crowborough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Spa Therapist role shine through. We want to see how much you love what you do and how you can contribute to our amazing team at The Alfriston.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our Spa team.
Be Professional Yet Personal:While we appreciate professionalism, don’t be afraid to inject a bit of your personality into your application. We’re looking for someone who fits into our warm and charming environment, so let us get to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at The Alfriston.
How to prepare for a job interview at The Signet Collection
✨Know Your Treatments
Make sure you have a solid understanding of the treatments and services offered at the spa. Be ready to discuss your experience with various techniques and products, as well as how you can promote these effectively to guests.
✨Showcase Your Flexibility
Since the role requires flexibility in scheduling, be prepared to discuss your availability and willingness to work weekends or bank holidays. Highlight any past experiences where you've adapted to changing schedules or demands.
✨Emphasise Hygiene and Safety
Familiarise yourself with hygiene, health, and safety standards relevant to spa treatments. During the interview, confidently share how you ensure cleanliness and safety in your practice, as this is crucial for maintaining the spa's reputation.
✨Exude Positivity and Professionalism
The spa environment thrives on positive energy. Practice conveying warmth and charm in your responses. Share examples of how you've handled guest concerns professionally, showcasing your commitment to creating a brilliant experience for every visitor.
