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- Tasks: Lead IT strategy, governance, and service delivery for a fast-growing professional services business.
- Company: Dynamic professional services firm based in Central London.
- Benefits: Competitive salary, bonus, hybrid working, and comprehensive benefits package.
- Why this job: Shape the future of IT in a thriving company and drive impactful change.
- Qualifications: Experience leading IT in organisations of 200-500 employees, strong vendor management skills.
- Other info: Opportunity to develop a team and enhance IT operations in a stable environment.
The predicted salary is between 90000 - 110000 £ per year.
We are seeking a hands-on Head of IT to lead technology delivery, security, vendor performance and operational governance for a fast-growing professional services business (~250 people). The environment is stable day-to-day; the role focuses on introducing structure, consolidating the Microsoft estate post-acquisition, reducing technical debt, and building a scalable operating model that supports future growth.
Key responsibilities
- Technology leadership & governance
- Own IT strategy, priorities, budget inputs, and delivery across BAU and change.
- Establish clear governance for risk, change, and technology decision-making.
- Maintain an up-to-date view of the IT estate (platforms, contracts, licensing, suppliers, security posture).
- Microsoft estate consolidation & integration readiness
- Lead Microsoft 365 tenant consolidation (identity/email) into the primary tenant and decommission legacy tenants.
- Simplify and rationalise associated services (data shares, telephony contracts, tooling) where required.
- Create repeatable patterns for future acquisitions/integrations to avoid compounding complexity.
- Service delivery & ITSM uplift
- Improve service operations beyond incident handling by introducing pragmatic change control, problem management, and continual service improvement.
- Implement simple service metrics and reporting to drive reliability and reduce recurring issues.
- People & stakeholder management
- Lead and develop a small internal team, setting clear objectives and raising capability over time.
- Act as the senior escalation point and communicate effectively with non-technical stakeholders.
- Partner with leadership (especially Finance and operations teams) to translate business needs into tech priorities.
Required experience & background (Essential)
- Led IT for an organisation of roughly 200–500 employees (or comparable complexity), ideally in professional services and/or regulated environments.
- Strong vendor/MSP management: SLAs, commercials, service performance, risk management.
- Hands-on technical credibility (recent): able to dive into complex issues when needed (without being first-line day to day).
- Experience implementing pragmatic IT service management: incident + change + problem management; service metrics and improvement cadence.
- Solid grounding in cybersecurity operations: identity, endpoint, monitoring, incident response; able to steer towards frameworks such as ISO 27001.
- Strong communicator with the ability to set priorities, explain risk, and drive adoption across the business.
Head of IT in London employer: The Siena Partnership
Contact Detail:
The Siena Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in a Head of IT role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your hands-on experience and how you've tackled complex IT issues. They want to see that you can dive into the nitty-gritty when needed.
✨Tip Number 3
Don’t forget to follow up! After interviews or networking events, shoot a quick thank-you email. It keeps you fresh in their minds and shows you’re genuinely interested in the role. Plus, it’s a great way to reiterate your key points.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Head of IT position. Plus, applying directly shows you’re serious about joining our team and makes it easier for us to spot your application.
We think you need these skills to ace Head of IT in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of IT role. Highlight your experience in leading IT for organisations of similar size and complexity, especially in professional services. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your hands-on technical credibility and your ability to manage vendor relationships effectively.
Showcase Your Leadership Skills: We’re looking for someone who can lead and develop a team. In your application, share examples of how you've successfully managed teams and communicated with non-technical stakeholders. This will help us see your people management skills in action!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at The Siena Partnership
✨Know Your Tech Inside Out
As a Head of IT, you’ll need to demonstrate your hands-on technical credibility. Brush up on recent technologies and be ready to dive into complex issues during the interview. Familiarise yourself with Microsoft 365 and cybersecurity frameworks like ISO 27001, as these will likely come up.
✨Showcase Your Leadership Skills
This role requires strong people management abilities. Prepare examples of how you've led teams, set clear objectives, and improved capabilities. Be ready to discuss how you’ve effectively communicated with non-technical stakeholders and partnered with leadership teams in the past.
✨Understand the Business Needs
The interviewer will want to see how you can translate business needs into tech priorities. Research the company’s current IT landscape and think about how you would approach consolidating their Microsoft estate and improving service delivery. Bring specific ideas to the table!
✨Prepare for Governance Discussions
Governance is key in this role, so be prepared to discuss your experience with risk management, change control, and service performance. Think about how you’ve established clear governance in previous roles and be ready to share those insights during the interview.
