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- Tasks: Lead IT strategy, governance, and service delivery for a growing professional services firm.
- Company: Fast-growing professional services business in Central London.
- Benefits: Competitive salary, bonus, hybrid working, and comprehensive benefits.
- Why this job: Shape the future of IT in a dynamic environment and drive impactful change.
- Qualifications: Experience leading IT in similar-sized organisations and strong vendor management skills.
- Other info: Opportunity to develop a team and enhance IT capabilities.
The predicted salary is between 78000 - 122000 £ per year.
Circa - £90,000 - £110,000 + bonus + benefits
Hybrid working environment
Central London Based
Role summary
We are seeking a hands-on Head of IT to lead technology delivery, security, vendor performance and operational governance for a fast-growing professional services business (~250 people). The environment is stable day-to-day; the role focuses on introducing structure, consolidating the Microsoft estate post-acquisition, reducing technical debt, and building a scalable operating model that supports future growth.
Key responsibilities
- Technology leadership & governance
- Own IT strategy, priorities, budget inputs, and delivery across BAU and change.
- Establish clear governance for risk, change, and technology decision-making.
- Maintain an up-to-date view of the IT estate (platforms, contracts, licensing, suppliers, security posture).
- Microsoft estate consolidation & integration readiness
- Lead Microsoft 365 tenant consolidation (identity/email) into the primary tenant and decommission legacy tenants.
- Simplify and rationalise associated services (data shares, telephony contracts, tooling) where required.
- Create repeatable patterns for future acquisitions/integrations to avoid compounding complexity.
- Service delivery & ITSM uplift
- Improve service operations beyond incident handling by introducing pragmatic change control, problem management, and continual service improvement.
- Implement simple service metrics and reporting to drive reliability and reduce recurring issues.
- People & stakeholder management
- Lead and develop a small internal team, setting clear objectives and raising capability over time.
- Act as the senior escalation point and communicate effectively with non-technical stakeholders.
- Partner with leadership (especially Finance and operations teams) to translate business needs into tech priorities.
Required experience & background (Essential)
- Led IT for an organisation of roughly 200–500 employees (or comparable complexity), ideally in professional services and/or regulated environments.
- Strong vendor/MSP management: SLAs, commercials, service performance, risk management.
- Hands-on technical credibility (recent): able to dive into complex issues when needed (without being first-line day to day).
- Experience implementing pragmatic IT service management: incident + change + problem management; service metrics and improvement cadence.
- Solid grounding in cybersecurity operations: identity, endpoint, monitoring, incident response; able to steer towards frameworks such as ISO 27001.
- Strong communicator with the ability to set priorities, explain risk, and drive adoption across the business.
Head of IT in City of London employer: The Siena Partnership
Contact Detail:
The Siena Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, conferences, or even local tech events. You never know who might be looking for someone just like you!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or any projects that highlight your IT leadership and technical prowess, make sure to share them. A hands-on approach can really set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by researching the company’s tech stack and recent projects. Tailor your answers to show how your experience aligns with their needs, especially around Microsoft estate consolidation and service delivery improvements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Head of IT in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of IT role. Highlight your experience in leading IT for similar-sized organisations and showcase your hands-on technical skills. We want to see how you’ve tackled challenges like vendor management and service delivery.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with our needs, like consolidating Microsoft estates or improving service operations. Let us know what makes you tick!
Showcase Your Leadership Skills: As a Head of IT, you'll be leading a team and communicating with stakeholders. Make sure to highlight your leadership experience and how you've successfully managed teams in the past. We love seeing examples of how you've set objectives and raised capabilities.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at The Siena Partnership
✨Know Your Tech Inside Out
As a Head of IT, you’ll need to demonstrate your hands-on technical credibility. Brush up on the latest trends in IT service management and cybersecurity operations. Be ready to dive into complex issues and share examples from your past experiences where you’ve successfully tackled similar challenges.
✨Showcase Your Leadership Skills
This role requires strong people and stakeholder management. Prepare to discuss how you've led teams in the past, set clear objectives, and improved capabilities. Think of specific instances where you’ve effectively communicated with non-technical stakeholders and translated business needs into tech priorities.
✨Understand the Business Landscape
Familiarise yourself with the company’s structure and its position within the professional services sector. Be prepared to discuss how you would approach consolidating the Microsoft estate and reducing technical debt. Showing that you understand their specific challenges will set you apart.
✨Prepare for Governance Discussions
Governance is key in this role, so be ready to talk about your experience with risk management and decision-making processes. Have examples ready that illustrate how you’ve established clear governance frameworks in previous roles, especially regarding IT strategy and vendor performance.
