At a Glance
- Tasks: Lead a vibrant sports bar, driving performance and creating unforgettable guest experiences.
- Company: The Side Hustle, a unique sports bar in London with an electric atmosphere.
- Benefits: Competitive salary, bonuses, discounts, health insurance, and career progression opportunities.
- Other info: Join a dynamic team and make a real impact in a fun environment.
- Why this job: Take ownership of a thriving venue and shape its future with your ideas.
- Qualifications: Proven experience in hospitality management and a passion for guest satisfaction.
The predicted salary is between 31500 - 38500 £ per year.
A sports bar with a difference. The Side Hustle brings together live sport, great drinks, music and an electric atmosphere, creating a place where guests come together for big games, great nights and everything in between.
We're looking for an experienced General Manager to lead the venue in St Paul's/Bank, drive its performance and bring the best out of the team.
What you'll get:
- £45,000 base salary
- Bonus
- Service charge
- Opportunities for progression across Nightcap
- Ongoing training and development
- Up to 50% discount across Nightcap venues
- Private health insurance
- Wellbeing support
- EAP services
- Benefits platform
- Early pay access
- Life assurance (4x salary)
What this role actually is:
You're responsible for the overall success of the business. From leading your team and maintaining high standards to driving sales, managing costs and creating an experience that keeps guests coming back. You'll set the tone, lead from the front and make sure every part of the venue is performing at its best.
What you'll be doing:
- Taking full ownership of the venue's financial and operational performance, driving sales, GP and labour targets
- Leading, motivating and developing your management team and wider team
- Setting and maintaining high standards across service, atmosphere, hospitality and guest experience
- Driving commercial performance through effective sales initiatives and a strong understanding of the numbers
- Identifying opportunities to improve the business and maximise its potential
- Managing recruitment, onboarding, training and ongoing team development
- Maintaining excellent operational standards, compliance, stock control and cost management
- Working closely with the wider Nightcap team to deliver business objectives and support the continued success of the venue
What we're looking for:
- Proven experience as a General Manager in a busy hospitality environment
- A strong commercial mindset, with a track record of delivering sales, GP and labour targets
- A confident leader who knows how to build, motivate and develop a successful team
- Experience managing all aspects of venue operations, from service and standards to costs and compliance
- Someone who understands what makes a great guest experience and knows how to create an atmosphere people want to come back for
- Organised, hands-on and confident making decisions
- The energy, ambition and drive to keep pushing the business forward
Why this role?
This is an opportunity to take real ownership of an established venue and continue building on its potential. You'll have the freedom to bring your ideas, develop your team, shape the culture and make decisions that have a real impact on the business. We're looking for someone who doesn't just maintain standards but constantly looks for ways to make things better. If you're ready to lead a great team, drive performance and take The Side Hustle to the next level, we'd love to hear from you. Apply now and make your mark at The Side Hustle.
General Manager - The Side Hustle (Sports Bar) - London employer: The Side Hustle
The Side Hustle offers competitive salaries, ongoing training, and a supportive work culture that fosters growth and development. Employees enjoy benefits such as private health insurance and wellbeing support, making it a desirable workplace in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - The Side Hustle (Sports Bar) - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Side Hustle. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Side Hustle
Don't be shy about reaching out to The Side Hustle directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - The Side Hustle (Sports Bar) - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Side Hustle and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Side Hustle
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
