At a Glance
- Tasks: Lead operations and finance at a key Christian pilgrimage site.
- Company: The Shrine of Our Lady of Walsingham, a significant spiritual institution.
- Benefits: Competitive salary, benefits package, and a chance to make a real impact.
- Other info: Collaborative environment aligned with Christian values and excellent leadership opportunities.
- Why this job: Be part of a mission-driven team ensuring long-term sustainability and spiritual purpose.
- Qualifications: Qualified accountant with senior experience in finance and operations.
The predicted salary is between 60000 - 70000 £ per year.
Location: Walsingham, Norfolk
Salary: £60,000 – £70,000 per annum (plus benefits)
The Shrine of Our Lady of Walsingham is one of England’s most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission. Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long‑term sustainability while remaining faithful to its spiritual purpose.
The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage. This is a rare opportunity to play a pivotal role in the long‑term sustainability of a nationally significant spiritual institution.
Essential experience includes:
- Qualified accountant (ACA, ACCA, CIMA or equivalent)
- Senior level experience covering finance and operations
- Knowledge of charity finance, governance and compliance
- Commercial acumen and experience overseeing trading or income generating activities
- Strong leadership, communication and stakeholder engagement skills
- A collaborative leadership style aligned with Christian ethos and values
- Preparedness to live within reasonable / practicable travelling distance of Walsingham.
Chief Operating Officer (COO) in Norfolk employer: The Shrine of Our Lady of Walsingham
The Shrine of Our Lady of Walsingham offers a unique and fulfilling work environment, where employees are part of a mission-driven organisation dedicated to spiritual and community engagement. With a strong emphasis on professional development, the role of Chief Operating Officer provides an exceptional opportunity to lead operational and financial strategies in a setting that values collaboration and Christian principles. Located in the picturesque Norfolk countryside, the Shrine not only welcomes thousands of visitors but also fosters a supportive culture that prioritises employee well-being and growth.
Contact Details:
The Shrine of Our Lady of Walsingham Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Chief Operating Officer (COO) in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might have insights into the Shrine of Our Lady of Walsingham. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by understanding the mission and values of the Shrine. Show us how your experience aligns with their spiritual purpose and operational needs. Tailor your responses to highlight your leadership style and financial expertise.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Chief Operating Officer (COO) in Norfolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that align with the COO role. Highlight your financial stewardship and operational leadership experience, as these are key for us at the Shrine.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for our mission and how your background in charity finance and governance can contribute to our long-term sustainability.
Showcase Your Leadership Style:We value collaborative leadership that aligns with our Christian ethos. In your application, give examples of how you've successfully led teams and engaged stakeholders in previous roles.
Apply Through Our Website:To ensure your application gets the attention it deserves, please apply through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at The Shrine of Our Lady of Walsingham
✨Know the Mission
Before your interview, take some time to understand the Shrine's mission and values. This role is deeply tied to its spiritual purpose, so showing that you resonate with their ethos will set you apart. Be ready to discuss how your leadership style aligns with their Christian values.
✨Showcase Your Financial Acumen
As a COO, you'll need to demonstrate your financial expertise. Prepare specific examples of how you've successfully managed finances in previous roles, especially in a charity or non-profit context. Highlight any experience with compliance and governance, as this will be crucial for the position.
✨Engage Stakeholders
This role requires strong communication and stakeholder engagement skills. Think of instances where you've effectively collaborated with various stakeholders. Be prepared to discuss how you would approach building relationships within the Shrine and the wider community to support its mission.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the Shrine's current operations and future plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Ask about challenges they face and how you can contribute to overcoming them.
