Chief Operating Officer (COO) in Norfolk

Chief Operating Officer (COO) Location: Walsingham, Norfolk Salary: £60,000 – £70,000 per annum (plus benefits) The Shrine of Our Lady of Walsingham is one of England’s most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission. Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long‑term sustainability while remaining faithful to its spiritual purpose. The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage. This is a rare opportunity to play a pivotal role in the long‑term sustainability of a nationally significant spiritual institution. Essential experience includes: Qualified accountant (ACA, ACCA, CIMA or equivalent) Senior level experience covering finance and operations Knowledge of charity finance, governance and compliance Commercial acumen and experience overseeing trading or income generating activities Strong leadership, communication and stakeholder engagement skills A collaborative leadership style aligned with Christian ethos and values Preparedness to live within reasonable / practicable travelling distance of Walsingham. #J-18808-Ljbffr