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- Tasks: Support patient care through administrative tasks and manage waiting lists efficiently.
- Company: Join the Royal Shrewsbury Hospital, a key player in NHS healthcare services.
- Benefits: Gain valuable experience in a supportive team environment with opportunities for career advancement.
- Why this job: Make a real impact on patient care while developing your skills in a dynamic healthcare setting.
- Qualifications: Strong communication, organizational skills, and attention to detail are essential; previous hospital experience is a plus.
- Other info: Work closely with clinical staff and be part of a dedicated team focused on improving patient pathways.
The predicted salary is between 28800 - 43200 £ per year.
The Surgical Services Management Team are looking to appoint a Surgical Support Coordinator to support the provision of high-quality patient care through dedicated administrative and clerical support and continuous improvement.
The successful candidate will join a team of three Coordinators and three Support Coordinators, the post holders will be the point of contact for all administrative and clerical issues relating to patients’ pathway of care, tracking and supporting them from referral to treatment and discharge.
The post holders will provide a patient focused service that supports the Surgical Coordinators and clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that patients are fit, willing and able to be treated and that they are treated in the right place, by the right person, at the right time.
Specialities covered within the team are Breast, Bariatric, Endoscopy, Gastroenterology, Colorectal, Upper GI, Urology and Vascular. The post holders will provide cross cover for other team members and actively participate in the sharing of skills and experience within the team and aiding the spread of good practice throughout the team., * Post holder will be able to demonstrate advanced communication and organisational skills, be able to use their own initiative and show problem solving skills.
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Excellent attention to detail and a passion for patient care is essential.
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Ensuring efficient and effective use of the theatre and endoscopy sessions.
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Play a central role within this service and work in close liaison with NHS colleagues, patients, and general public.
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To manage waiting lists in accordance with the Patient Access Policy and to achieve government and JAG waiting time standards.
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To be responsible for the addition and removal from waiting list and recording of all relevant patient information to and from the waiting list. This may be in response to a clinician, patient, or management request.
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Monitor the Patient Target List (PTL) on a daily basis to ensure government access standards are not breached and to escalate any potential breaches and take appropriate action to resolve capacity issues and escalate any issues to the Assistant Operations Manager
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Managing waiting lists for patients on the cancer pathway who require endoscopy procedure and/or further surveillance appointments.
This is an excellent opportunity to advance your career in the Surgical Centre and within the NHS, previous experience of working in an acute hospital setting would be an advantage.
The Royal Shrewsbury Hospital
Mytton Oak Road
Shrewsbury
SY3 8XQ, http://www.sath.nhs.uk/ (Opens in a new tab), Rachel.jones57@nhs.net
01743261000
Surgical Support Coordinator employer: The Shrewsbury and Telford Hospital NHS Trust
Contact Detail:
The Shrewsbury and Telford Hospital NHS Trust Recruiting Team
+441743261000
Rachel.jones57@nhs.net
StudySmarter Expert Advice 🤫
We think this is how you could land Surgical Support Coordinator
✨Tip Number 1
Familiarize yourself with the specific surgical specialties mentioned in the job description, such as Breast, Bariatric, and Urology. Understanding the nuances of these areas will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience you have in an acute hospital setting. Be prepared to discuss how this experience has equipped you with the skills necessary for managing waiting lists and patient pathways effectively.
✨Tip Number 3
Showcase your advanced communication and organizational skills by preparing examples of how you've successfully managed administrative tasks in a fast-paced environment. This will illustrate your ability to support clinical staff efficiently.
✨Tip Number 4
Research the Patient Access Policy and government waiting time standards relevant to the role. Being knowledgeable about these policies will demonstrate your commitment to providing high-quality patient care and your readiness to tackle the responsibilities of the position.
We think you need these skills to ace Surgical Support Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Surgical Support Coordinator position. Understand the key responsibilities and required skills, such as advanced communication, organizational skills, and attention to detail.
Tailor Your CV: Customize your CV to highlight relevant experience in administrative support, patient care, and any previous roles in a healthcare setting. Emphasize your problem-solving abilities and any experience managing waiting lists or patient pathways.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the surgical services environment. Mention specific examples from your past experiences that demonstrate your ability to support clinical staff and manage patient information effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your application is clear, concise, and professional, reflecting your attention to detail.
How to prepare for a job interview at The Shrewsbury and Telford Hospital NHS Trust
✨Showcase Your Communication Skills
As a Surgical Support Coordinator, advanced communication skills are crucial. Be prepared to discuss specific examples of how you've effectively communicated with patients and clinical staff in the past.
✨Demonstrate Organizational Abilities
Highlight your organizational skills by discussing how you manage multiple tasks and prioritize effectively. Consider sharing a situation where your organizational skills led to improved patient care or operational efficiency.
✨Emphasize Attention to Detail
Attention to detail is essential in this role. Prepare to provide examples of how your meticulous nature has positively impacted patient outcomes or administrative processes in previous positions.
✨Familiarize Yourself with NHS Policies
Understanding the Patient Access Policy and government waiting time standards is key. Research these policies beforehand and be ready to discuss how you would ensure compliance in your role.
