Support Medical Secretary - Obs & Gynae

Support Medical Secretary - Obs & Gynae

Telford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Obs & Gynae Secretaries by managing correspondence and handling patient inquiries.
  • Company: Join The Shrewsbury and Telford Hospital NHS Trust, a key player in healthcare.
  • Benefits: Enjoy opportunities for development, flexible working hours, and a supportive team environment.
  • Why this job: Gain valuable experience in a busy medical office while making a real difference to patients.
  • Qualifications: RSA level 3 or equivalent required; audio typing skills essential.
  • Other info: This is an internal vacancy with potential for career progression.

The predicted salary is between 24000 - 36000 £ per year.

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Support Medical Secretary – Obs & Gynae, Telford

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Client:

The Shrewsbury and Telford Hospital NHS Trust

Location:

Telford, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

03360c764e20

Job Views:

3

Posted:

17.07.2025

Expiry Date:

31.08.2025

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Job Description:

**INTERNAL VACANCY**

An exciting opportunity has arisen for a Support Medical Secretary to provide a valuable support service to our Obs & Gynae Secretaries at The Princess Royal Hospital. The post is Band 3 and the successful candidate will be working hours per week.

Youwill be able to demonstrate good communication skills, flexibility, and reliability and have an organised approach to work. Working alongside other Medical Secretaries, the post would provide an excellent opportunity for development and progression for a motivated candidate.

Qualifications: You will hold RSA level 3 or equivalent and you must possess excellent audio typing skills. Educated to GSCE level or equivalent. Experience within a medical environment is desirable but is not essential.

Main duties of the job

The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription. You will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries. The successful applicant will gain valuable experience within a busy Medical Secretaries office and will provide an excellent opportunity for development and progression for a motivated candidate.

Working for our organisation

The successful applicant will join a busy team currently comprising of Higher Level Medical Secretaries and Support Medical Secretaries. The post holder is a pivotal person in the patient’s relationship with the hospital, the clinical team and the Consultants. The team support each other to organise the workload of the Consultants within the department and ensure that an efficient service is provided.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

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Support Medical Secretary - Obs & Gynae employer: The Shrewsbury and Telford Hospital NHS Trust

The Shrewsbury and Telford Hospital NHS Trust is an exceptional employer, offering a supportive work environment where collaboration and professional growth are at the forefront. As a Support Medical Secretary in Obs & Gynae, you will benefit from a dynamic team culture, opportunities for career advancement, and the chance to make a meaningful impact on patient care in Telford. With a commitment to employee development and a focus on delivering high-quality healthcare, this role provides a rewarding pathway for those looking to thrive in the medical field.
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Contact Detail:

The Shrewsbury and Telford Hospital NHS Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Medical Secretary - Obs & Gynae

✨Tip Number 1

Familiarise yourself with medical terminology, especially related to obstetrics and gynaecology. This will not only help you understand the role better but also impress the interviewers with your knowledge.

✨Tip Number 2

Practice your audio typing skills regularly. Since this role requires excellent audio typing, being proficient will give you a significant advantage during the selection process.

✨Tip Number 3

Network with current or former medical secretaries, particularly in the Obs & Gynae field. They can provide insights into the role and may even offer tips on how to stand out in your application.

✨Tip Number 4

Demonstrate your communication skills in any interactions you have with the hospital staff or during the interview. Being able to handle sensitive situations with empathy is crucial for this position.

We think you need these skills to ace Support Medical Secretary - Obs & Gynae

Excellent Audio Typing Skills
Strong Communication Skills
Organisational Skills
Flexibility
Reliability
Ability to Handle Sensitive Information
Experience with Medical Terminology
Attention to Detail
Ability to Work Under Pressure
Empathy and Compassion
Teamwork Skills
Time Management
Proficiency in Microsoft Office Suite
Customer Service Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Support Medical Secretary position. Highlight key skills such as audio typing and communication abilities in your application.

Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job requirements. Emphasise any previous roles in medical environments, even if they are not essential, to showcase your understanding of the healthcare setting.

Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the role and how your skills make you a suitable candidate. Mention your flexibility, reliability, and organisational skills, as these are crucial for the position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is vital for a Support Medical Secretary.

How to prepare for a job interview at The Shrewsbury and Telford Hospital NHS Trust

✨Showcase Your Communication Skills

As a Support Medical Secretary, you'll need to demonstrate excellent communication skills. Be prepared to discuss how you've effectively communicated in previous roles, especially in sensitive situations. Use examples that highlight your ability to handle difficult enquiries with empathy and professionalism.

✨Demonstrate Organisational Skills

This role requires a well-organised approach to work. During the interview, share specific instances where your organisational skills have helped you manage multiple tasks or deadlines. Mention any tools or methods you use to stay organised, as this will show your proactive approach.

✨Familiarise Yourself with Medical Terminology

Since you'll be dealing with complex medical terminology, it's beneficial to brush up on relevant terms before the interview. You might be asked about your familiarity with medical language, so being able to discuss it confidently will set you apart from other candidates.

✨Express Your Motivation for Development

The job description mentions opportunities for development and progression. Be sure to express your enthusiasm for growth within the role. Discuss your career aspirations and how this position aligns with your goals, showing that you're not just looking for a job, but a long-term career path.

Support Medical Secretary - Obs & Gynae
The Shrewsbury and Telford Hospital NHS Trust
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