Operational Manager

Operational Manager

Full-Time 42000 - 58000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operational management and support the Centre Manager in achieving key objectives.
  • Company: Join The Shrewsbury and Telford Hospital NHS Trust, dedicated to providing excellent patient care.
  • Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
  • Why this job: Be part of a passionate team making a real difference in patients' lives every day.
  • Qualifications: Current NHS experience with strong leadership and interpersonal skills required.
  • Other info: This is a full-time, mid-senior level position focused on service delivery and quality care.

The predicted salary is between 42000 - 58000 £ per year.

Join to apply for the Operational Manager role at The Shrewsbury and Telford Hospital NHS Trust

Join to apply for the Operational Manager role at The Shrewsbury and Telford Hospital NHS Trust

INTERNAL VACANCY

The Operational Manager will work to support the achievement of organisational and centre objectives. In particular, to work with the Centre Manager (CM) in the delivery of objectives relating to quality, activity, finance and governance. To advise the CM on performance indicators, projects, pathways, national guidance and policies. To provide line management support with ward/departmental/managers on behalf of the Centre Manager. The post holder will fulfil a crucial role in fostering excellent communication and working relationships with the clinical specialties, their teams and stakeholders. To be responsible for the delivery of key performance indicators and other targets within the Centre.

Job Overview

INTERNAL VACANCY

The Operational Manager will work to support the achievement of organisational and centre objectives. In particular, to work with the Centre Manager (CM) in the delivery of objectives relating to quality, activity, finance and governance. To advise the CM on performance indicators, projects, pathways, national guidance and policies. To provide line management support with ward/departmental/managers on behalf of the Centre Manager. The post holder will fulfil a crucial role in fostering excellent communication and working relationships with the clinical specialties, their teams and stakeholders. To be responsible for the delivery of key performance indicators and other targets within the Centre.

In undertaking the duties for this post the post holder must comply with the Department of Health’s code of conduct for NHS Managers (October 2002).

Main duties of the job

Providing leadership and operational management support to the Centre Manager, you must have current NHS experience with a strong focus on delivery and a desire for success. Working with the Clinical Directors and Centre Manager, the post-holder is responsible for formulating and implementing service delivery plans to achieve the operational and strategic objectives of the Centre.

You should have the skills to prioritise workload in a fast-paced environment, have excellent interpersonal skills and the ability to develop and motivate others effectively.

Accountable for service delivery, the post-holder will be required to liaise with service users, other agencies and stakeholders along with working closely with other teams to ensure efficient and effective management of all resources to deliver safe, high quality and effective patient care.

Working for your organisation

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

We\’re on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, \’To provide excellent care for the communities we serve,\’ is not just a statement; it\’s a promise we live by every day. Guided by our core Values – Partnering, Ambitious, Caring, and Trusted – we\’re determined to make a real difference in the lives of those who matter most: our patients and their families.

If you\’re ready to be part of a team that\’s dedicated to continuous improvement, come join us and let\’s make a difference together!

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Hospitals and Health Care

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Operational Manager employer: The Shrewsbury and Telford Hospital NHS Trust

At The Shrewsbury and Telford Hospital NHS Trust, we pride ourselves on fostering a supportive and dynamic work environment where our staff can thrive. With a strong commitment to employee development, we offer numerous growth opportunities and encourage continuous improvement, all while ensuring that our team is dedicated to providing high-quality, safe care to our patients. Join us in making a meaningful impact in the community, backed by our core values of Partnering, Ambitious, Caring, and Trusted.
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Contact Detail:

The Shrewsbury and Telford Hospital NHS Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Manager

✨Tip Number 1

Familiarise yourself with the NHS's core values and mission. Understanding how The Shrewsbury and Telford Hospital NHS Trust operates and what they stand for will help you align your approach and demonstrate your commitment to their goals during interviews.

✨Tip Number 2

Network with current or former employees of the trust. Engaging with them can provide valuable insights into the organisational culture and expectations, which can be beneficial when discussing your fit for the role.

✨Tip Number 3

Prepare specific examples from your previous experience that showcase your leadership and operational management skills in a healthcare setting. Be ready to discuss how you've successfully managed teams and improved service delivery.

✨Tip Number 4

Stay updated on current NHS policies and performance indicators relevant to the role. This knowledge will not only help you in interviews but also show your proactive approach and genuine interest in the position.

We think you need these skills to ace Operational Manager

Leadership Skills
Operational Management
NHS Experience
Performance Management
Project Management
Financial Acumen
Quality Assurance
Interpersonal Skills
Stakeholder Engagement
Strategic Planning
Communication Skills
Team Development
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of the Operational Manager position. Familiarise yourself with the key duties mentioned in the job description, such as supporting the Centre Manager and delivering quality patient care.

Tailor Your CV: Customise your CV to highlight relevant NHS experience and skills that align with the job requirements. Emphasise your leadership abilities, operational management experience, and any achievements related to service delivery and performance indicators.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your commitment to excellence. Mention specific examples of how you've successfully managed teams or projects in the past, and how these experiences will benefit the Trust.

Highlight Interpersonal Skills: Given the importance of communication in this role, ensure you highlight your interpersonal skills in both your CV and cover letter. Provide examples of how you've fostered relationships with stakeholders and worked collaboratively with clinical teams.

How to prepare for a job interview at The Shrewsbury and Telford Hospital NHS Trust

✨Understand the NHS Framework

Familiarise yourself with the NHS's core values and the specific objectives of The Shrewsbury and Telford Hospital NHS Trust. Being able to discuss how your experience aligns with their mission will show your commitment to their goals.

✨Demonstrate Leadership Skills

Prepare examples that showcase your leadership abilities, particularly in managing teams and projects within a healthcare setting. Highlight instances where you successfully motivated others or improved team performance.

✨Showcase Your Communication Skills

Since the role requires excellent communication with various stakeholders, be ready to discuss how you've effectively communicated in past roles. Use specific examples to illustrate your ability to foster relationships and resolve conflicts.

✨Prepare for Scenario-Based Questions

Anticipate questions that may ask how you would handle specific operational challenges or improve service delivery. Think through potential scenarios and formulate structured responses that demonstrate your problem-solving skills.

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