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- Tasks: Join our team as a Medical Secretary, managing diaries and clinical correspondence.
- Company: Be part of The Shrewsbury and Telford Hospital NHS Trust, dedicated to healthcare excellence.
- Benefits: Gain valuable experience in a supportive environment with opportunities for professional growth.
- Why this job: Work in a dynamic paediatric department, making a real difference in children's healthcare.
- Qualifications: Must have 4 GCSEs, RSA stage 3 typing, and strong communication skills.
- Other info: This role is exclusively for internal candidates; external applications will not be considered.
The predicted salary is between 24000 - 36000 £ per year.
Higher Level Medical Secretary – Paediatrics, Telford
Client: The Shrewsbury and Telford Hospital NHS Trust
Location: Telford, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 78e6ce10e28c
Job Views: 4
Posted: 14.07.2025
Expiry Date: 28.08.2025
Job Description:
INTERNAL VACANCY
This post is for internal candidates of The Shrewsbury and Telford Hospital NHS Trust. Applications from external candidates will be automatically rejected.
An exciting opportunity has arisen to join our Medical Secretary team in the Paediatric department within the Women and Children\’s Centre. The successful candidate will support the Consultants by managing their workload, diaries, and clinical correspondence, ensuring efficient service delivery.
Applicants should have at least 4 GCSEs (grades 9 – 4) or equivalent, RSA stage 3 typing, word processing skills or equivalent experience, knowledge of MS Office, and be working towards NVQ Level 3 Business/Medical Admin or AMSPAR. Strong planning, prioritisation, interpersonal, and communication skills are essential.
Knowledge of secretarial/PA practices, Health & Safety, and confidentiality/data protection is required. The role offers valuable experience in managing a busy Medical Secretaries\’ office.
Main duties of the job
The post holder will produce accurate clinical and general correspondence, often using complex medical terminology from audio transcription. Handling telephone calls from patients, including distressed or anxious individuals, and resolving their queries sensitively is also part of the role.
Working for your organisation
You will work alongside a team of Paediatrics Medical Secretaries supporting Consultants and Nurse Specialists across various specialties, providing a diverse and interesting workload.
Detailed job description and main responsibilities
For full duties and responsibilities, please refer to the attached document titled \’Job Description\’.
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Higher Level Medical Secretary - Paediatrics employer: The Shrewsbury and Telford Hospital NHS Trust
Contact Detail:
The Shrewsbury and Telford Hospital NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Higher Level Medical Secretary - Paediatrics
✨Tip Number 1
Familiarise yourself with the specific medical terminology used in paediatrics. This will not only help you understand the role better but also demonstrate your commitment and readiness to tackle the challenges of the position.
✨Tip Number 2
Network with current or former employees of The Shrewsbury and Telford Hospital NHS Trust. They can provide valuable insights into the work culture and expectations, which can be beneficial during any informal discussions or interviews.
✨Tip Number 3
Brush up on your communication skills, especially in handling sensitive situations. Since you'll be dealing with distressed patients, showcasing your ability to communicate effectively and empathetically can set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest practices in medical administration and data protection. Showing that you are proactive about your professional development can impress the hiring team and highlight your dedication to the role.
We think you need these skills to ace Higher Level Medical Secretary - Paediatrics
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the specific requirements and responsibilities of the Higher Level Medical Secretary position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in medical administration or secretarial roles. Mention your proficiency in MS Office, typing skills, and any qualifications like NVQ Level 3 Business/Medical Admin or AMSPAR.
Showcase Communication Skills: Since the role involves handling calls from patients, it's crucial to demonstrate your strong interpersonal and communication skills. Provide examples in your application of how you've effectively managed sensitive situations or resolved queries.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is essential for a medical secretary role.
How to prepare for a job interview at The Shrewsbury and Telford Hospital NHS Trust
✨Know Your Medical Terminology
Familiarise yourself with common paediatric medical terms and abbreviations. This will not only help you understand the role better but also demonstrate your commitment to the position during the interview.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with patients or colleagues in previous roles. Highlighting your ability to handle sensitive situations, especially with distressed individuals, will be crucial for this position.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. Providing specific examples of how you've successfully handled multiple responsibilities in a busy environment will impress the interviewers.
✨Research the Trust
Take some time to learn about The Shrewsbury and Telford Hospital NHS Trust and its values. Showing that you understand their mission and how you can contribute will set you apart from other candidates.
