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- Tasks: Lead strategic operations for a top-tier commercial fit-out contractor in London.
- Company: Established workplace fit-out contractor with over 30 years of experience.
- Benefits: Board-level position with significant influence and growth opportunities.
- Other info: Join a dynamic team focused on innovation and excellence in project delivery.
- Why this job: Shape the future of a reputable company while driving impactful projects.
- Qualifications: Proven leadership in fit-out contracting and strong commercial acumen required.
The predicted salary is between 90000 - 120000 ÂŁ per year.
The Shore Group have been appointed by a long‑established Workplace Fit Out contractor with more than 30 years of experience delivering projects within the London area. Our client is seeking to appoint a Board‑level Operations Director to provide strategic leadership across the delivery function and help shape the next phase of growth.
By design, the business has stayed largely out of the limelight within the London market, quietly building a highly credible, profitable and well‑run operation with an excellent reputation among clients, consultants and the supply chain. Projects are primarily delivered across London, with regular international commissions in support of long‑standing client relationships.
The company is now entering an exciting new phase, guided by a clearly defined growth strategy that reinforces its core Design & Build offering while deepening and broadening its existing Detail & Build / traditional contracting capability.
This is a strategic, delivery‑focused leadership position, responsible for setting the operational framework, delivery standards and project governance across a growing, multi‑discipline workplace fit out business. The Operations Director will ensure that Project Management best practice is consistently embedded, while enabling teams to deliver across Design & Build, traditional and hybrid procurement routes.
Key responsibilities include:
- Act as a Board Director, contributing to long‑term growth strategy, business planning and governance
- Translate strategic objectives into clear operational and project delivery plans
- Help shape the future operating model as the business expands into traditional contracting
- Hold ultimate accountability for the successful delivery of all projects, from pre‑construction through to handover and defects
- Set clear project management standards, processes and reporting disciplines across the business
- Champion a professional, consultant‑facing approach aligned with traditional contracting expectations
- Provide senior oversight and support to bid strategy and two‑stage tender submissions
- Ensure Project Managers are fully engaged at pre‑construction stage to:
- Act as senior operational presence in key pitches and consultant meetings
- Lead and resource the Project Management function, ensuring clear accountability, consistent controls and effective cross‑team collaboration
- Develop senior Project Managers and Project Directors, building leadership capability to support ongoing and future growth
- Work closely with commercial leadership to oversee project financial performance, cost reporting, valuations, final accounts and contractual risk across D&B and traditional contracts
- Ensure Project Managers operate within agreed commercial and legal frameworks
The Requirements
Due to the nature of the role, candidates will ideally demonstrate the following:
- Proven senior operational leadership experience within a Tier 1 traditional fit out contractor
- Experience operating across consultant‑led, traditional and hybrid procurement routes
- Comfortable operating at Board level, while remaining close to project detail and delivery
- Commercially astute, delivery‑driven and credible with both clients and professional consultants
Operations Director - Commercial Fit Out (Board Appointment) in London employer: The Shore Group
Contact Detail:
The Shore Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director - Commercial Fit Out (Board Appointment) in London
✨Network Like a Pro
Get out there and connect with industry professionals! Attend events, join relevant groups, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that Operations Director role.
✨Showcase Your Expertise
When you get the chance to chat with potential employers, make sure to highlight your experience in strategic leadership and project delivery. We want to see you confidently discuss how you've driven growth and managed successful projects in the past!
✨Prepare for Interviews
Do your homework before any interview! Understand the company’s growth strategy and be ready to discuss how you can contribute to their operational framework. We suggest practising common interview questions and preparing some insightful questions of your own to show your interest.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our team and help shape the future of workplace fit out.
We think you need these skills to ace Operations Director - Commercial Fit Out (Board Appointment) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Director role. Highlight your senior operational leadership experience and any relevant projects you've managed. We want to see how your background aligns with our growth strategy!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this Board-level position. Share your vision for the future of workplace fit out and how you can contribute to our exciting new phase.
Showcase Your Strategic Thinking: In your application, demonstrate your ability to translate strategic objectives into operational plans. We’re looking for someone who can set clear project management standards and lead teams effectively, so make sure to highlight these skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at The Shore Group
✨Know Your Stuff
Make sure you thoroughly understand the company’s history, values, and recent projects. Familiarise yourself with their approach to Design & Build and traditional contracting. This will not only show your interest but also help you align your answers with their strategic goals.
✨Showcase Your Leadership Skills
As an Operations Director, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've successfully led teams, managed complex projects, and contributed to strategic growth in previous roles. Be ready to discuss how you can develop senior Project Managers and enhance team collaboration.
✨Understand the Financials
Since the role involves overseeing project financial performance, brush up on your knowledge of cost reporting, valuations, and contractual risks. Be prepared to discuss how you’ve managed budgets and ensured profitability in past projects, as this will be crucial for the interview.
✨Engage with Their Vision
The company is entering a new phase of growth, so express your enthusiasm for their future direction. Share your thoughts on how you can contribute to shaping their operational framework and delivery standards. This shows that you're not just looking for a job, but are genuinely interested in being part of their journey.