Underwriting Assistant - Americas in London

The Shipowners’ Club is a mutual insurance association. We offer Protection & Indemnity (P&I), Legal Costs Cover and associated insurances to smaller and specialist vessel owners, operators and charterers around the world. Building on over 170 years of experience, the Shipowners’ Club provides tailor-made insurance packages for each operator according to their particular need.

Are you an enthusiastic and motivated individual with an interest in the insurance industry? We're excited to welcome a new Underwriting Assistant to our dynamic Americas team! This role is an excellent starting point to dive into the world of P&I insurance and gain hands-on experience in the principles and practices of underwriting. As an Underwriting Assistant, you’ll play a vital support role, working closely with our Underwriters to ensure efficient and timely assistance across various tasks. This entry-level position is perfect for a recent graduate or someone with around a year of experience in the insurance industry, eager to build a foundation in the maritime and insurance industries, with opportunities to learn from experienced professionals.

We also have a hybrid working model (minimum 2 days in the office - after probation). We recognise the business benefits of having a diverse and inclusive community. We all have something unique to bring to the table and by embracing those differences we seek to build and maintain an environment which attracts and values diversity and where everyone can develop their talents and be themselves. For us, diversity and inclusion goes above and beyond focusing on protected characteristics – we want all our colleagues to bring 100% of themselves to work. With a happy and engaged workforce we all strive to work together to be the best that we can be for the mutual benefit of ourselves and our Members.

Overall responsibility of the role: To provide administrative support for the underwriting team in delivering a liability solution to cover the operational needs of the Members.

Role Responsibilities:

• To provide a high level of service to Members through the prompt and accurate preparation of Members’ documentation, highlighting any service issues upwards.
• To advise account handler of outstanding premium position before documentation is produced and released in accordance with the Underwriting Procedures Manual.
• To develop and maintain good working relationships at peer level within Brokers.
• To deal with queries by telephone, letter, or email from external parties and ensure prompt resolution.
• To ensure that service levels are maintained during the absence of colleagues, answering basic queries and referring upwards the need for any technical response.
• To participate in training sessions to develop the skills and knowledge required for the effective performance of the role.
• To ensure sanctions screening has been undertaken on Members, other named parties and all vessels, and any hits resolved, prior to binding cover or processing.

Experience required:

• High level of accuracy and attention to detail.
• Ability to prioritise and organise workload in order to meet tight deadlines.
• Strong listening skills and a willingness to learn.
• Working knowledge of MS 365.
• Ability to work independently as well as collaboratively as part of a team.
• Graduate level (or equivalent).
• Candidates must be eligible to work in the UK.

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