The Shipowners' Club is a specialist mutual insurer - one of the world's leading providers of P&I and related insurance to the small to medium-sized vessel market. With around 200 employees across London, Singapore, Hong Kong, Greece and Luxembourg, we are a genuinely global organisation with a close-knit, professional culture and a strong sense of shared purpose.
We are looking for an HR Assistant to join our global HR team on a permanent basis. This is a varied, hands-on role that sits at the heart of everything HR delivers across the Club. You will be involved in almost every area of HR activity, supporting colleagues across all our locations and covering the full breadth of the employee lifecycle. If you take pride in getting things right, genuinely care about the people around you, and want to continue building your career in HR within a supportive and experienced team, this is a great place to do it.
We recognise the business benefits of having a diverse and inclusive community.We all have something unique to bring to the table and by embracing those differences we seek to build and maintain an environment which attracts and values diversity and where everyone can develop their talents and be themselves. For us, diversity and inclusion goes above and beyond focusing on protected characteristics – we want all our colleagues to bring 100% of themselves to work. With a happy and engaged workforce we all strive to work together to be the best that we can be for the mutual benefit of ourselves and our Members.
About the job
You will act as a first point of contact for day-to-day HR queries and play an integral role in keeping our HR operations running smoothly, accurately and efficiently. You will work across the full employee lifecycle, take ownership of HR system administration, and support the wider team with annual processes and HR projects throughout the year.
Your responsibilities will span:
- Closely supporting the full employee lifecycle from recruitment through to offboarding, ensuring each stage is handled accurately, on time and with a consistently high standard of care and attention to detail.
- Taking independent ownership of system administration across our HRIS, LMS, ATS and internal intranet site, ensuring data and information remains accurate, current and compliant with GDPR at all times.
- Supporting the HR team with projects and contributing to work that supports and drives our HR strategy across all locations.
- Managing the administration of our employee benefits and ensuring records are kept up to date and accurate.
- Supporting wellbeing and engagement initiatives throughout the year, working collaboratively with the HR team to develop engaging content and drive colleague participation.
- Supporting our annual HR processes and producing accurate HR data and reports as required.
What we are looking for
You will be a motivated and detail-driven HR professional who is ready to take real ownership of a broad and varied remit. Specifically, you will bring:
- Around 2-3 years of proven experience in an HR support role, with a solid grounding in core HR processes and the employee lifecycle.
- Excellent attention to detail and consistently high standards of accuracy across everything you do.
- Strong organisational skills and the ability to manage multiple tasks and priorities at once without things slipping.
- Confident, professional communication skills, both written and verbal, with the ability to build good relationships across the organisation with colleagues at all levels.
- Confident using IT systems, including Microsoft Office (Word, Excel) and HR databases with a willingness to explore and adopt new technology, including AI tools, to work more efficiently and improve the quality of HR administration and process management.
- Sound judgement to know when to resolve something independently and when to escalate, and the confidence to act on that without being prompted.
- A proactive, self-motivated approach; you notice what needs doing and you get on with it.
- Curiosity, a strong work ethic and a genuine passion for HR and the positive difference it makes to people and working culture.
Experience in financial services or a regulated environment is desirable but not essential. A CIPD qualification is welcome but not a requirement - we are more interested in the experience you have built and the attitude you bring than the qualifications you hold.
Candidates must be eligible to work in the UK
What we do with your data:
This privacy notice sets out how the Club uses and protects the personal data of individuals applying for employment.
