At a Glance
- Tasks: Lead the team and ensure exceptional customer service in a vibrant pub environment.
- Company: The Ship, a welcoming pub in Leighton Buzzard with a focus on fresh British cuisine.
- Benefits: Competitive salary, tips, and opportunities for career development.
- Other info: Dynamic role with flexible hours and a chance to create memorable experiences.
- Why this job: Join a growing pub group that values its people and promotes from within.
- Qualifications: Previous supervisory experience in hospitality and a passion for customer service.
The predicted salary is between 33000 - 35000 £ per year.
The Ship, Leighton Buzzard, Bedfordshire is a welcoming pub serving fresh, delicious Great British classics alongside our popular 7 day a week carvery. From everyday dining to private celebrations, business events and special occasions in our dedicated event spaces, every day brings something different.
We're looking for passionate people who enjoy delivering exceptional hospitality and creating memorable experiences for every guest. As part of a growing, privately owned pub group, you'll have the opportunity to develop your career in a business that genuinely values its people and promotes from within.
The Role
As Assistant Manager, you'll work closely with the General Manager to help lead the day-to-day operation of the business. You'll be responsible for delivering exceptional customer service, supporting and developing the team, and ensuring every shift runs smoothly.
Key Responsibilities
- Support the General Manager with the daily running of the business
- Lead and motivate the front of house team
- Deliver outstanding customer service at every opportunity
- Ensure high standards are maintained throughout the venue
- Manage shifts and act as Manager on Duty when required
- Support staff training and development
- Assist with stock control and maintaining GP targets
- Ensure compliance with food safety and health & safety standards
About You
- Previous supervisory or management experience within hospitality
- Passionate about customer service
- Strong leadership and communication skills
- Positive, hands-on approach
- Flexible to work evenings and weekends
Assistant Manager - Leighton Buzzard, Bedfordshire employer: The Ship
The Ship in Leighton Buzzard is an exceptional employer that prioritises the growth and development of its team members within a vibrant and supportive work culture. With a focus on delivering outstanding hospitality, employees enjoy a dynamic environment where every day presents new challenges and opportunities, alongside competitive pay and tips. As part of a privately owned pub group, staff are encouraged to advance their careers through internal promotions, making it a rewarding place to build a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Leighton Buzzard, Bedfordshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Ship. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Ship
Don't be shy about reaching out to The Ship directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager - Leighton Buzzard, Bedfordshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Ship and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Ship
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
