Salary - £32,000 per annum We are currently recruiting for a Reception Supervisor to join our team. What we offer £32,000 per annum + Service Charge Permanent, full-time contract (40hrs per week) Your role As a Reception Supervisor , you assist with the day-to-day running of the reception and supervise the department in the absence of the Reception Manager. You will be responsible for greeting guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face-to-face or over the telephone. .Responsibilities of a Reception Supervisor will include but are not limited to: To be totally guest focused by consistently delivering excellent customer service with an informed, friendly and effective approach; To be confident in assisting in the smooth running of the department, assisting with rotas, appraisals and training of colleagues; To take pride and ownership of the smooth running and efficient organisation of the Reception in line with established procedures and standards; To establish a good relationship with colleagues showing teamwork and flexibility to assist in solving problems and answering queries; To work with all other departments in a suitably...
