The Shepherd Mayfair in London is seeking a Reservations Agent to be the first point of contact for guests, handling inquiries and confirming reservations. You will ensure accuracy and contribute to a smooth guest journey in a fast-paced team environment.
Reporting to the Reservation and Assistant Revenue Manager, you will maintain the management system, coordinate with departments, and assist with billing and related administrative tasks.
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Reservations Agent - Guest Experience Lead in City of Westminster employer: The Shepherd Mayfair
At The Shepherd Mayfair, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusivity. Located in the heart of Mayfair, our team enjoys competitive benefits such as hotel discounts, generous holiday allowances, and opportunities for professional growth within a supportive environment. Join us to be part of a dedicated team that is committed to delivering memorable guest experiences while fostering your personal and career development.