Back of House Supervisor - Mayfair - New Opening

The Shepherd Mayfair is a new hotel located in the heart of Mayfair, London, offering a unique entryway into one of the city’s most prestigious neighbourhoods. Designed as a modern lifestyle mansion, it combines contemporary luxury with authentic charm, creating a welcoming atmosphere for guests.

We are currently recruiting for a Back of House Supervisor to join our team. As Back of House Supervisor, you will lead the Stewarding team to ensure the cleanliness of primarily the Kitchen, Pastry Kitchen, and other kitchen-related areas, with the added responsibility of being Goods Receiver. You will report to the Executive Chef and Senior Sous with a dotted line to the Finance Manager and must have had previous Back of House/Stewarding leadership responsibilities.

What we offer:

• Hotel discounts across all Axiom Hospitality hotels - colleague rates and up to 50% discount on F&B
• 28 days holiday, including bank holidays, increasing yearly to 33 days
• Discounts across retail, restaurants, events and more through our benefits & rewards portal
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay
• Yearly complimentary Axiom Xcape stayover after one year of service
• A growing team with great training, progression, and promotion opportunities
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Responsibilities:

• Supervise the Back of House/Stewarding team to ensure cleanliness of all kitchen-related spaces and communicate any maintenance needs immediately.
• Recruit, onboard, and train all members of the stewarding team, providing them with the tools for successful and efficient department operation.
• Ensure compliance with mandatory People and Culture trainings and conduct regular audits for Fire Life Safety, Health and Safety.
• Keep accurate records on cutlery and crockery stock, including completing a monthly audit and communicating findings.
• Receive all goods that arrive at the hotel, ensuring supporting documentation is accurate and communicating any discrepancies.
• Manage departmental costs, ensuring scheduling and resources are dispatched accordingly to support operational performance.
• Foster a positive culture within stewarding, kitchen, and The Shepherd Mayfair.
• Communicate directly with suppliers and contractors to support departmental operations.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain talented people from various backgrounds, perspectives, and skills.

We are committed to reducing our carbon, energy, water, and waste footprint and strive to be ethical in all we do. Our hotels aim to leave a positive impact on their neighbourhoods by supporting local charities and engaging with the community.