Travel Trade Manager

Travel Trade Manager

Full-Time No working from home possible
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Shakespeare's Globe is looking for a Travel Trade Manager to join our Ticketing and Sales team

We are looking for a commercially minded and relationship-focused Travel Trade Manager to help grow our reach across the travel trade, group visitor and tourism markets. This contract is on a permanent, full-time basis.

This is an exciting opportunity to play a key role in increasing awareness, attendance and revenue by building strong partnerships, developing compelling travel trade offers and ensuring Shakespeare's Globe is positioned prominently with tour operators, tourism organisations, group organisers and third-party partners.

Reporting to the Head of Ticketing and Sales, you'll be the main point of contact for our travel trade partners and will work closely with teams across the organisation to package, promote and sell the full range of experiences Shakespeare's Globe has to offer.

For full details on the role, including duties, responsibilities and the person criteria, please see the full JD linked on this page.

We are committed to improving diversity and inclusion across our organisation. Don't meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you're excited about the role but your experience or qualifications don't perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, those with a disability and neurodiverse conditions.

The team:

The Ticketing and Sales Team work across all areas of The Globe to promote and sell tickets for theatre performances, education events, workshops and the guided tour. In addition to this, the team collaborate specifically with membership and access departments to ensure that patrons are well supported in these areas and that growth in our customer base is achieved. Our work is far-reaching, fast paced and full of variety, but is consistent with regards to our strong customer-centric focus. We offer a world-class service to our visitors and strive to ensure that every customer journey is smooth and every visitor experience is positive and memorable.

Shakespeare's Globe:

We use Shakespeare's enduring relevance to ignite the power of theatre to spread empathy and launch cultural experiences that inspire hope at every stage of people's lives. Our vision is to be the world's most exciting centre for Shakespeare and theatre experiences.

  • Discount in the Globe shop and onsite restaurants/cafes
  • Staff discounts via My Globe perks and better Bankside Buzzcard
  • Free entry to selected shows, events and activities
  • Access to our free employee assistance programme and 24/7 virtual GP service
  • Enhanced maternity, paternity, adoption, and shared parental leave and pay
  • Season ticket loans
  • Cycle to work scheme
  • Enhanced employer pension contributions after 12 months service.

Interviews

This process will include an interview process with the first stage currently set for 21 September 2026 (TBC)

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Travel Trade Manager employer: The Shakespeare Globe Trust, London

Shakespeare’s Globe is an exceptional employer that fosters a vibrant and inclusive work culture, dedicated to the arts and community engagement. As a Senior Marketing Manager, you will not only lead innovative marketing strategies but also have access to numerous employee benefits, including discounts, enhanced parental leave, and professional development opportunities. Join us in our mission to make Shakespeare accessible for all while enjoying a supportive environment that values diversity and personal growth.

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Contact Details:

The Shakespeare Globe Trust, London Recruitment Team