At a Glance
- Tasks: Welcome visitors and assist with tours, events, and retail at Shakespeare’s Globe.
- Company: Join the vibrant team at Shakespeare’s Globe, a hub of culture and history.
- Benefits: Enjoy discounts, free entry to events, and enhanced parental leave.
- Other info: Flexible part-time role with opportunities for personal growth and development.
- Why this job: Be part of an inclusive team creating memorable experiences for visitors.
- Qualifications: Friendly, reliable, and enjoy working with the public; interest in arts is a plus.
The predicted salary is between 10.8 - 13.2 £ per hour.
Shakespeare’s Globe is looking for a Visitor Operations Assistant (Part-time 8 hours, weekends) to join our VAO Operations team. We are seeking Visitor Operations Assistants to join the Visitor and Audience Operations team on a permanent, part-time basis (8 hours per week across weekend days/evenings), to help us create a warm, welcoming and memorable experience for everyone who visits Shakespeare’s Globe.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, those with a disability and neurodiverse conditions.
The role: As a Visitor Operations Assistant, you’ll work across our busy site supporting tours, exhibitions, performances, events, workshops and retail. You’ll welcome and assist visitors, share your knowledge of the Globe, support access needs, help with sales and ensure our public spaces remain safe, welcoming and well presented.
We’re looking for friendly, confident and reliable people who enjoy working with the public and as part of a collaborative team. An interest in history, heritage, culture or the arts is a bonus, along with enthusiasm for sharing the Globe with visitors from around the world.
For full info on the salary, responsibilities, and the person criteria, please download the full job description.
- Discount in the Globe shop and onsite restaurants/cafes
- Staff discounts via My Globe perks and better Bankside Buzzcard
- Free entry to selected shows, events and activities
- Access to our free employee assistance programme and 24/7 virtual GP service
- Enhanced maternity, paternity, adoption, and shared parental leave and pay
- Season ticket loans
- Cycle to work scheme
- Free staff yoga
- Enhanced employer pension contributions after 12 months service.
Please note that we may close this advert early, once a certain number of applications have been received.
Visitor Operations Assistant (Part-time 8 hours, weekends) in London employer: The Shakespeare Globe Trust, London
Shakespeare’s Globe is an exceptional employer that fosters a vibrant and inclusive work culture, dedicated to the arts and community engagement. As a Senior Marketing Manager, you will not only lead innovative marketing strategies but also have access to numerous employee benefits, including discounts, enhanced parental leave, and professional development opportunities. Join us in our mission to make Shakespeare accessible for all while enjoying a supportive environment that values diversity and personal growth.
Contact Details:
The Shakespeare Globe Trust, London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Operations Assistant (Part-time 8 hours, weekends) in London
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We think you need these skills to ace Visitor Operations Assistant (Part-time 8 hours, weekends) in London
Some tips for your application 🫡
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Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Shakespeare Globe Trust, London get a sense of who you are beyond your experience!
How to prepare for a job interview at The Shakespeare Globe Trust, London
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In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
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✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
