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- Tasks: Handle customer service and administrative tasks while managing queries and liaising with service teams.
- Company: Join a dynamic team in Enfield, England, focused on client and field operations support.
- Benefits: Enjoy a Monday to Friday schedule with opportunities for growth and development.
- Why this job: Be the go-to person for resolving technical issues and enhancing customer satisfaction.
- Qualifications: Strong communication and organisational skills, plus proficiency in MS Office.
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities:
- Handle customer service and administrative tasks.
- Manage customer queries.
- Liaise with service teams to ensure efficient operations.
- Ensure technical issues are resolved effectively.
Qualifications:
- Excellent communication and organisational skills.
- Proficiency in MS Office.
Working hours: Monday to Friday.
Service Desk Administrator: Client & Field Ops Support in Enfield employer: The Selection Partnership Ltd
Contact Detail:
The Selection Partnership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Administrator: Client & Field Ops Support in Enfield
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and work environment. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills, like communication and organisation, align with the role of Service Desk Administrator.
✨Tip Number 3
Show off your tech skills! Since the job involves resolving technical issues, be ready to discuss your proficiency in MS Office and any other relevant tools. Maybe even share a quick example of how you’ve used these skills in past roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Service Desk Administrator: Client & Field Ops Support in Enfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and organisational skills. We want to see how you've handled similar tasks in the past, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Desk Administrator role. Mention your proficiency in MS Office and how you can manage customer queries effectively.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Selection Partnership Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of customer service and administrative tasks. Familiarise yourself with common queries and how to handle them, as well as the tools and software you might be using, especially MS Office.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively managed customer queries in the past.
✨Demonstrate Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time. Think of specific instances where your organisational skills made a difference in your previous roles.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s operations and team dynamics. This shows your interest in the role and helps you understand how you can contribute to efficient operations.
