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- Tasks: Manage customer queries and provide top-notch administrative support.
- Company: Reputable staffing firm in Enfield with a dynamic work culture.
- Benefits: Full-time role with a Monday to Friday schedule.
- Why this job: Join a team where your communication skills can shine and make a difference.
- Qualifications: Excellent communication, MS Office proficiency, and strong organisational skills.
- Other info: Exciting opportunities for growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A reputable staffing firm in Enfield seeks a Service Desk Administrator to manage customer queries and provide administrative support.
Key responsibilities include:
- Handling customer service tasks
- Liaising with service teams
- Resolving technical issues
Ideal candidates will possess:
- Excellent communication skills
- Proficiency in MS Office
- Organisational abilities
This full-time role operates Monday to Friday, offering a dynamic work environment.
Client & Field Ops Service Desk Specialist in Enfield employer: The Selection Partnership Ltd
Contact Detail:
The Selection Partnership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client & Field Ops Service Desk Specialist in Enfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role like the Client & Field Ops Service Desk Specialist. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for service desk roles and practice your responses. We want you to shine when discussing your customer service skills and how you handle technical issues.
✨Tip Number 3
Show off your MS Office skills! If you’ve got any cool tricks or projects you've done using Excel or Word, be ready to share them. It’s all about demonstrating your proficiency and how it can benefit the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Client & Field Ops Service Desk Specialist in Enfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and technical support. We want to see how your skills match the role of a Service Desk Administrator, so don’t be shy about showcasing your MS Office proficiency and organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing candidates who can communicate effectively, so make sure your writing is clear and engaging.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've resolved technical issues or handled customer queries in the past. We’re looking for candidates who can think on their feet and provide excellent support, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at The Selection Partnership Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to customer service and administrative support. Familiarise yourself with common queries and issues that might arise in a Service Desk role, as well as the tools and software you'll be using, especially MS Office.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've successfully handled customer queries or resolved issues in the past to demonstrate your skills.
✨Organise Your Thoughts
Before the interview, jot down your experiences and achievements that align with the job description. Being organised will help you present your qualifications confidently and ensure you don’t miss any important points during the conversation.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific challenges the Service Desk faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
