At a Glance
- Tasks: Help manage daily pub operations and ensure top-notch customer service.
- Company: Join a vibrant pub with a friendly atmosphere.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic work environment with potential for career advancement.
- Why this job: Be part of a fun team and create memorable experiences for customers.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 24300 - 29700 £ per year.
The Pub Assistant Manager helps oversee daily pub operations, ensuring high standards of customer service, staff performance, food and drink quality, and compliance with health and licensing regulations. They support the manager in supervising staff, handling customer issues, managing stock, and maintaining a welcoming environment.
Key Responsibilities include (but are not limited to):
- Daily Operations: Assist in managing the day-to-day running of the pub. Ensure the venue is clean, safe, and ready for service. Open or close the pub when required. Maintain smooth service during busy periods.
- Customer Service: Deliver excellent customer service and ensure guests have a positive experience. Handle customer complaints professionally. Build relationships with regular customers.
- Staff Supervision: Support recruitment, training, and development of staff. Supervise bar staff, servers, and support team members. Create or assist with staff rotas. Ensure staff follow company standards and policies.
- Stock & Inventory: Assist with ordering stock (beer, spirits, wine, food). Monitor inventory levels and reduce wastage. Receive and check deliveries.
- Financial Responsibilities: Assist with cash handling and till reconciliation. Monitor sales and help achieve financial targets. Support cost control and waste reduction.
- Compliance & Safety: Ensure compliance with licensing laws and responsible alcohol service. Follow health and safety regulations. Maintain food hygiene standards where food is served.
Skills & Requirements:
- Previous experience in hospitality or pub/bar management.
- Strong leadership and communication skills.
- Good problem-solving ability.
- Ability to work evenings, weekends, and holidays.
- Knowledge of licensing laws and food hygiene (desirable).
- Strong organisational and multitasking skills.
Compensation: To be discussed
Assistant Manager employer: The Sebright Arms
As an Assistant Manager at our vibrant pub, you'll be part of a dynamic team that values exceptional customer service and staff development. We offer a supportive work culture where your leadership skills can flourish, alongside opportunities for career growth in the hospitality industry. Located in a lively community, our pub not only provides a welcoming environment for guests but also fosters a sense of belonging among employees, making it an excellent place to build a rewarding career.
