At a Glance
- Tasks: Lead the front of house team and create memorable guest experiences.
- Company: The Seaton Lane Inn, a stylish and charming venue loved by locals and visitors.
- Benefits: Extra holiday for your birthday, 50% off food, and £1 stays in winter.
- Other info: Enjoy career development and support with our Lead-Inn programme.
- Why this job: Join an award-winning team and thrive in a vibrant, fast-paced environment.
- Qualifications: Passion for customer service and leadership skills.
The predicted salary is between 22000 - 26000 £ per year.
The Seaton Lane Inn, full of style and quirky charm, is perfectly situated in a spot that attracts both locals and visitors alike. With its inviting atmosphere and comfortable boutique-style accommodation, it’s a great spot to relax, enjoy a drink, and take in the surrounding community and vibrant energy.
As a Front of House Supervisor, you are not just the first smile that welcomes guests but a vital part of ensuring their experience is warm and memorable from start to finish. Working closely with the Assistant Manager, you help guide and support the team, creating a positive and lively atmosphere for guests and staff alike. From greeting guests and overseeing service to stepping in to resolve challenges and ensuring smooth operations, no two days are the same. Your enthusiasm, professionalism, and leadership make our Inn a place guests love to visit and where our team thrives. If you thrive in a fast-paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn…
Benefits:- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
FOH Supervisor in Seaham employer: The Seaton Lane Inn
The Inn Collection Group is an exceptional employer, offering a vibrant work culture that prioritises respect, warmth, and customer focus. With generous benefits like paid breaks, discounts on food and accommodation, and a commitment to employee development through the Lead-Inn programme, team members are supported in both their professional and personal lives. Located in stunning destinations across the North of England and Wales, employees enjoy a unique opportunity to thrive in a welcoming environment while contributing to a company recognised as the Best Pub Employer.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Supervisor in Seaham
✨Tip Number 1
Get to know the Seaton Lane Inn vibe! Before your interview, pop in for a drink or a bite. This way, you can chat about your experience in a way that shows you really understand the atmosphere and what makes it special.
✨Tip Number 2
Show off your leadership skills! When you're chatting with the team, share examples of how you've created a positive environment in past roles. We want to see that you can inspire others and keep the energy high!
✨Tip Number 3
Be ready to tackle challenges head-on! Think of a time when you resolved a tricky situation at work. We love candidates who can think on their feet and keep things running smoothly, so don’t hold back on those stories!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we’re always on the lookout for passionate folks who fit right inn with our team. So, don’t wait—send us your application today!
We think you need these skills to ace FOH Supervisor in Seaham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charm and enthusiasm into your words. Remember, we’re all about creating a warm and inviting atmosphere!
Tailor Your Application:Make sure to tailor your application specifically for the Front of House Supervisor role. Highlight your relevant experience in customer service and any leadership roles you've had. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out—this helps us see your strengths at a glance!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at The Seaton Lane Inn. We can’t wait to hear from you!
How to prepare for a job interview at The Seaton Lane Inn
✨Know the Inn Inside Out
Before your interview, take some time to research The Seaton Lane Inn. Familiarise yourself with its unique charm, atmosphere, and the services it offers. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Front of House Supervisor, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for guests. Highlight how you resolved challenges and created memorable experiences, as this aligns perfectly with what they’re looking for.
✨Demonstrate Leadership Qualities
Since you'll be guiding a team, think about times when you've successfully led others. Be ready to discuss your leadership style and how you motivate and support your team. This will help them see you as a strong candidate who can foster a positive atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if the Inn is the right fit for you.
