Head of People Operations & Reward

Title: Head of People Operations & Reward

Salary: up to £120,000 + options

Location: London, UK [2 days a week]

Employment type: Permanent

Speak To: Penny Daniels

The Company

• UK-based Fintech company based in London, currently c450 people
• Mission focused around Financial Inclusion – they believe that the landscape of ‘wealth’ in the UK is changing and they want to provide financial confidence to society as a whole and the broader population, not just the wealthiest people in society.
• Rapid growth – they founded less than 10 years ago – now has over £10bn AUA and 1m customers!
• Profitable, on track to IPO, with a rising valuation (which doubled in 2024) and strong investors.
• A friendly, collegiate and collaborative business – 84% of employees would recommend it as a great place to work.

Current Business Challenges

• Expanding product base, building out and developing new capabilities
• Scaling and engaging a wider customer base, improving AUA per customer and improving cross-selling
• Elevating and investing in their brand

How This Role Will Drive Business Strategy

• As they build operating leverage, they need an increased focus on cost, team structures and high-performance.
• They are beginning to mature its culture, driving high performance management, establishing goals, and segmenting talent.
• There will be some hiring to ensure the right capabilities for business growth and maturation and succession planning.

The Role

• We are seeking a dynamic leader to drive the evolution their Reward strategy and People Operations function.
• Reporting into the VP People, working closely with the Executive Team, and the Finance Director.
• The VP People is hard-working, passionate, with high expectations and has transitioned the People team into a strategic function over her time there.
• Working with 2 peers – Head of People Partnering and Head of TA.

The Focus

• Owning the entire People Operations infrastructure (currently Hibob, Lever, CultureAmp & Zest), enhancing and optimising processes, tooling and systems and efficiency to ensure IPO readiness. You’ll ensure strong governance and data-driven insights through technology.
• Developing a competitive rewards framework (they currently have equity for all), optimising compensation to enhance performance, engagement and retention through Variable Pay.
• Managing pay reviews, salary benchmarking & benefits.
• Leading a People Operations Team – a Manager, Generalist and a Coordinator.

What Are We Looking For?

• Significant experience within Reward – must have implemented a bonus structure, led comp review cycles, conducted salary benchmarking & market analysis, and have experience presenting C&B data to senior leadership. You may not have led the design of Reward programmes, but you must have seen the design of programmes.
• People Operations Experience- ideally have led a Systems Implementation, but must at least have a solid understanding of the employee lifecycle, HRIS and HR Tech, ad be an expert in data-driven decision making.
• Must have a solid understanding of law, regulation and best practice.
• A strong leader, with a proven track record of hiring, developing and retaining a team
• Fast-paced, passionate, a great communicator and able to build relationships with senior leaders.

Why this role?

• Huge opportunity for someone high-potential and ambitious to own the entire People Operations & Reward pillar for a successful business with a clear purpose and mission.
• Opportunity to make a quick and lasting impact, and design a strategy from the establishing phase.
• Huge exposure and opportunity to work directly with the senior & Executive team given how strategically elevated Reward is.
• Extremely strong, collaborative, high-performing culture with high levels of engagement.
• An inspiring and mature Exec team.
• A great product, with a hugely important mission.
• Huge growth and development for the right person.

Interviews

• First interview – VP People.
• Second interview – Head of People Partnering and Finance Director.
• Task – VP People and COO.

Benefits

• Competitive benefits offered for size and stage, including PMI.

Time in Office

• 2 days per week in London (Mondays and Thursdays).

The Search is an Equal Opportunity Employer. We do not discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential internally and with our clients. We welcome all applications from a wide range of candidates.