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- Tasks: Lead and support Microsoft D365 Business Central ERP systems for smooth operations.
- Company: Join a supportive and inclusive team at Scout Shops Ltd.
- Benefits: Enjoy 28 days annual leave, flexible hours, and a double-matched pension scheme.
- Why this job: Make a real impact by improving business systems and driving innovation.
- Qualifications: Experience with Microsoft D365 BC and strong problem-solving skills required.
- Other info: Flexible working arrangements to support diverse lifestyles and career growth.
The predicted salary is between 32482 - 40500 £ per year.
Job Title: Microsoft D365 BC Systems Manager
Salary: £59,103 per annum, Band H, Level 3 – Inclusive of a Market Supplement
Location: Scout Store, Lancing, West Sussex, BN15 8UG
Contract Type: Permanent
Working Hours: 35 – Hybrid working with two days a week in Lancing and as required.
About the role
We\’re looking for an experienced and practical Microsoft D365 Business Central Systems Manager to take ownership of our core business systems. This is a hands‑on role where you will make a real difference, keeping our systems running smoothly and helping the business work better every day.
You will be the go‑to person for Business Central and related systems across Scout Shops Ltd, supporting everything from warehousing and fulfilment through to reporting and our online platforms. If you enjoy improving systems, solving problems and working closely with people across a business, this role offers plenty of variety and impact.
What you’ll be doing in this role as a Microsoft D365 BC Systems Manager
- Owning and managing our Microsoft D365 Business Central system day to day
- Making sure systems are reliable, fit for purpose, and support how the business works
- Acting as the main contact for system issues, improvements and changes
- Overseeing linked systems such as warehousing, reporting, fulfilment and website integrations
- Spotting opportunities to improve processes or introduce new technology, then seeing those ideas through from start to finish
- Working closely with internal teams, external suppliers and stakeholders to keep everything aligned and running well
What we are looking for in this role as a Microsoft D365 BC Systems Manager
- Hands‑on experience using and supporting Microsoft D365 Business Central in a commercial or retail setting
- Experience managing business systems, including web‑based platforms and older legacy systems
- A proven ability to deliver system upgrades, improvements or integrations
- Strong communication skills, with the confidence to work with both technical and non‑technical colleagues
- Comfortable using everyday tools like Word, Excel, Outlook, Project and Visio (SharePoint experience is a bonus, not essential)
Skills to help you thrive in this role as a Microsoft D365 BC Systems Manager
- A practical, organised approach with good attention to detail
- Confidence juggling multiple priorities without losing focus
- A problem‑solving mindset and willingness to take ownership
- The ability to explain systems clearly and support colleagues through training or change
- An understanding of IT, business systems, accounting or information systems
Benefits of working with us
- 28 days annual leave (rising to 32 days after 2 years), plus extra days off at Christmas
- Flexible working hours to support work‑life balance
- Double‑matched pension contribution up to 10% of your gross salary
- Generous family leave policies and a supportive, family‑friendly culture
- Access to our Learning & Development hub for continuous professional growth
- Recognition as Charity of the Year Charity Times Awards 2022
Closing date for applications: 23:59 on Sunday, 1st January 2026
Interviews will be held the Week Commencing Monday, 2nd February 2026.
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
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Microsoft D365 BC Systems Manager employer: The Scout Association
Contact Detail:
The Scout Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft D365 BC Systems Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Scout Shops Ltd on LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your Microsoft D365 BC knowledge. We recommend creating a list of potential questions and practicing your answers. Confidence is key!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've improved systems or processes in the past. We love hearing about real-life experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Microsoft D365 BC Systems Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Microsoft D365 BC Systems Manager role. Highlight your experience with D365 and any relevant projects you've managed. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention specific examples of your past successes in similar positions.
Showcase Your Problem-Solving Skills: In your application, don’t forget to highlight your problem-solving abilities. We love candidates who can think on their feet and come up with innovative solutions, especially when it comes to ERP systems and integrations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Scout Shops Ltd!
How to prepare for a job interview at The Scout Association
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Microsoft D365 Business Central. Be ready to discuss specific features and how you've used them in past roles. This will show that you're not just familiar with the system, but that you can leverage it effectively to improve business processes.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous positions, especially those related to ERP systems. Highlight your analytical thinking and proactive mindset. This will demonstrate your ability to manage and improve business systems effectively.
✨Communicate Clearly with All Audiences
Since you'll be working with both technical and non-technical teams, practice explaining complex concepts in simple terms. Think of scenarios where you've successfully delivered training or guidance to non-technical users, as this will showcase your communication skills.
✨Be Ready to Discuss Future Tech Opportunities
Research emerging technologies that could benefit the role and the company. Be prepared to share your thoughts on how these innovations could improve service or performance. This shows that you're forward-thinking and invested in the company's success.
