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- Tasks: Lead and support Microsoft D365 Business Central ERP and related systems.
- Company: Join a supportive and inclusive team at Scout Shops Ltd.
- Benefits: Enjoy 28 days annual leave, flexible hours, and a double-matched pension.
- Why this job: Make a real impact by improving business systems and technology.
- Qualifications: Experience with Microsoft D365 BC and strong problem-solving skills.
- Other info: Flexible working arrangements and opportunities for professional growth.
The predicted salary is between 54103 - 60143 £ per year.
Overview
Job Title: Microsoft D365 BC Systems Manager
Salary: £59,103 per annum, Band H, Level 3 – Inclusive of a Market Supplement
Location: Scout Store, Lancing, West Sussex, BN15 8UG
Contract Type: Permanent
Working Hours: 35 – Hybrid working with two days a week in Lancing and as required.
About the role
We’re looking for an experienced and practical Microsoft D365 Business Central Systems Manager to take ownership of our core business systems. This is a hands-on role where you’ll make a real difference, keeping our systems running smoothly and helping the business work better every day.
You’ll be the go-to person for Business Central and related systems across Scout Shops Ltd, supporting everything from warehousing and fulfilment through to reporting and our online platforms. If you enjoy improving systems, solving problems, and working closely with people across a business, this role offers plenty of variety and impact.
Responsibilities
- Owning and managing our Microsoft D365 Business Central system day to day
- Making sure systems are reliable, fit for purpose, and support how the business works
- Acting as the main contact for system issues, improvements, and changes
- Overseeing linked systems such as warehousing, reporting, fulfilment, and website integrations
- Spotting opportunities to improve processes or introduce new technology, then seeing those ideas through from start to finish
- Working closely with internal teams, external suppliers, and stakeholders to keep everything aligned and running well
Qualifications
- Hands-on experience using and supporting Microsoft D365 Business Central in a commercial or retail setting
- Experience managing business systems, including web-based platforms and older legacy systems
- A proven ability to deliver system upgrades, improvements, or integrations
- Strong communication skills, with the confidence to work with both technical and non-technical colleagues
- Comfortable using everyday tools like Word, Excel, Outlook, Project, and Visio (SharePoint experience is a bonus, not essential)
Skills to thrive
- A practical, organised approach with good attention to detail
- Confidence juggling multiple priorities without losing focus
- A problem-solving mindset and willingness to take ownership
- The ability to explain systems clearly and support colleagues through training or change
- An understanding of IT, business systems, accounting, or information systems
Benefits
- 28 days annual leave (rising to 32 days after 2 years), plus extra days off at Christmas
- Flexible working hours to support work-life balance
- Double-matched pension contribution up to 10% of your gross salary
- Generous family leave policies and a supportive, family-friendly culture
- Access to our Learning & Development hub for continuous professional growth
- Charity of the Year – Charity Times Awards 2022
Closing date for applications: 23:59 on Sunday, 1st January 2026
Interviews will be held the Week Commencing Monday, 2nd February 2026.
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
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Microsoft D365 BC Systems Manager employer: The Scout Association
Contact Detail:
The Scout Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft D365 BC Systems Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Tailor your answers to show how you align with their mission. We want to see that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice common interview questions, especially those related to Microsoft D365 BC. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re genuinely interested in the position and appreciate the opportunity.
We think you need these skills to ace Microsoft D365 BC Systems Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Microsoft D365 BC Systems Manager role. Highlight your experience with Microsoft D365 and any relevant projects you've managed. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention specific examples of your past successes in similar positions.
Showcase Your Problem-Solving Skills: In your application, don’t forget to highlight your problem-solving abilities. We love candidates who can think on their feet and come up with innovative solutions, especially when it comes to managing systems like Microsoft D365.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at The Scout Association
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Microsoft D365 Business Central. Be ready to discuss specific features and how you've used them in past roles. This will show that you're not just familiar with the system, but that you can leverage it effectively to improve business processes.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenges you've faced in previous roles related to ERP systems. Highlight how you identified issues, proposed solutions, and implemented changes. This will demonstrate your analytical thinking and proactive mindset, which are crucial for the role.
✨Communicate Clearly with All Audiences
Since you'll be working with both technical and non-technical teams, practice explaining complex concepts in simple terms. Think of examples where you've successfully trained or guided non-technical users, as this will showcase your communication skills and ability to bridge gaps.
✨Research the Company Culture
Familiarise yourself with Scout Shops Ltd's values and culture. Be prepared to discuss how your personal values align with theirs, especially regarding inclusivity and community. This will help you connect with the interviewers and show that you're a good fit for their team.
