At a Glance
- Tasks: Assist customers in accessing records and provide support for family history research.
- Company: Join the National Records of Scotland, a key player in preserving history.
- Benefits: Full training provided, supportive team environment, and opportunities for personal growth.
- Why this job: Make a difference by helping people connect with their heritage and history.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
National Records of Scotland (NRS) is seeking a Customer Services Officer to help advise and support customers in accessing information, records and historical archives. The role is on-site, involves one-to-one assistance, family history research support, and handling public registration records and inquiries.
You will work in a team within the Customer Services, Operations and Archives Directorate, with full training provided and a focus on delivering a quality service while adhering to.
Records & Customer Services Advisor employer: THE SCOTTISH GOVERNMENT
As a Lead Technical Architect within the Corporate Operations Directorate, you will be part of a dynamic team dedicated to driving digital transformation and enhancing the efficiency of the Scottish Government. Our inclusive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development. With a focus on people-centred decision-making and a commitment to making a positive impact, this role offers a unique chance to contribute to meaningful change in Scotland while enjoying flexible working arrangements and a supportive environment.
