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- Tasks: Support agricultural and environmental services through customer service and data processing.
- Company: Public sector organisation in Scotland with a focus on community support.
- Benefits: Flexible working options and a supportive environment.
- Why this job: Make a difference in your community while developing valuable administrative skills.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: In-person training provided with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A public sector organization in Scotland seeks an Administration Officer to join the Customer Service Delivery team in Lerwick. The position involves supporting agricultural and environmental service delivery through effective customer service, data processing, and general administrative tasks.
Candidates should be strong communicators with good attention to detail and experience in managing office responsibilities. This role requires in-person attendance for training and offers a supportive working environment with flexible options.
Public Service Admin Officer — Customer & Data Support employer: THE SCOTTISH GOVERNMENT
Contact Detail:
THE SCOTTISH GOVERNMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Service Admin Officer — Customer & Data Support
✨Tip Number 1
Get to know the organisation! Research their values and recent projects. This will help you tailor your approach and show that you're genuinely interested in contributing to their mission.
✨Tip Number 2
Practice your communication skills. Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will set you apart during interviews.
✨Tip Number 3
Showcase your attention to detail. Bring examples of how you've successfully managed data or administrative tasks in the past. This will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Public Service Admin Officer — Customer & Data Support
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Public Service Admin Officer. We want to see how you can support our customer service delivery and data processing needs!
Show Off Your Communication Skills: Since strong communication is key for this role, don’t shy away from showcasing your ability to convey information clearly. Use examples from your past experiences where you’ve successfully communicated with customers or colleagues.
Attention to Detail is Key: We’re looking for someone who pays attention to the little things! Make sure your application is free from typos and errors, and consider including specific examples that demonstrate your meticulous nature in managing office responsibilities.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at THE SCOTTISH GOVERNMENT
✨Know Your Stuff
Make sure you understand the role of a Public Service Admin Officer and the specific responsibilities involved in customer service and data support. Brush up on agricultural and environmental services relevant to the organisation, as this will show your genuine interest and preparedness.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues, highlighting your attention to detail and problem-solving skills.
✨Be Ready for Practical Scenarios
Expect to face situational questions during the interview. Think about how you would handle specific customer service scenarios or data processing tasks. This will demonstrate your ability to think on your feet and apply your skills in real-world situations.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, training processes, and the flexible working options mentioned in the job description. This not only shows your enthusiasm for the role but also helps you gauge if the organisation is the right fit for you.
