At a Glance
- Tasks: Lead teams to deliver top-notch digital imaging services across multiple sites.
- Company: Join the National Records of Scotland, a key player in preserving history.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and continuous improvement.
- Why this job: Make a real difference by managing innovative digital projects and leading a passionate team.
- Qualifications: Strong leadership skills and experience in operational management required.
The predicted salary is between 30000 - 40000 £ per year.
Are you able to lead operational teams to deliver exceptional service in a demand driven environment, often in challenging circumstances? If the answer is yes, this exciting opportunity at the National Records of Scotland (NRS) could be for you.
This Digital Imaging Unit Team Leader sits in the Operational Delivery team within Customer Service, Operations and Archives directorate, providing oversight of all functions relating to digital imaging carried out across three sites (New Register House, General Register House and Thomas Thomson House).
Responsibilities- Build strong cross‑team relationships and foster a collaborative working environment across three sites.
- Communicate effectively and professionally at all levels, including when working with vulnerable or stressed individuals.
- Remain calm under pressure, reacting quickly and professionally to unexpected or competing demands while leading by example.
- Manage overall workload and performance across three teams to ensure targets and business objectives are consistently met.
- Provide line management for three A4 team leaders, acting as the key digital imaging contact and travelling between sites as required.
- Maintain and enhance knowledge of imaging equipment and processes, identifying training needs and driving continuous improvement.
- Set team targets, conduct quality checks, compile monthly performance statistics, and ensure data security in line with policies.
- Lead the development of SOPs and training materials, contribute to service improvement work, and maintain inventory of imaging assets and supplies.
Digital Imaging Unit Team Leader employer: THE SCOTTISH GOVERNMENT
The National Records of Scotland (NRS) is an exceptional employer that values collaboration and professional development, making it an ideal place for those looking to lead in a dynamic environment. With a commitment to delivering outstanding service across multiple sites, NRS fosters a supportive work culture where employees can thrive and grow their skills in digital imaging. The opportunity to work with diverse teams and contribute to meaningful projects in a historic setting adds unique advantages to your career journey here.
