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For Companies At a Glance
- Tasks: Deliver exceptional service, manage check-ins, and maintain a welcoming reception area.
- Company: Join The Scotsman Hotel, a luxury venue steeped in history and elegance.
- Benefits: Enjoy tips retention, flexible pay, discounts, staff meals, and career development opportunities.
- Why this job: Be part of a vibrant team in Scotland's largest hospitality group, making memorable guest experiences.
- Qualifications: Experience in luxury front desk roles, excellent communication skills, and a passion for service.
- Other info: Flexible working hours and a supportive training programme to boost your career.
The predicted salary is between 24000 - 36000 £ per year.
The Scotsman Hotel, 20 North Bridge, Edinburgh, Edinburgh, EH1 1TR Who we are?
Named for the ground-breaking national newspaper that took up residence in these beautiful Baroque buildings, The Scotsman Hotel of today is a luxury hotel retaining many of its original features.
Our Meetings
Senior Hotel Receptionist employer: The Scotsman Hotel
Contact Detail:
The Scotsman Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Hotel Receptionist
✨Tip Number 1
Familiarise yourself with The Scotsman Hotel's history and unique features. Understanding the hotel's heritage will help you connect with the team and demonstrate your genuine interest in the role during any conversations.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios that mimic guest interactions. This will prepare you to handle various situations with elegance and efficiency, which is crucial for a Senior Hotel Receptionist.
✨Tip Number 3
Network with current or former employees of The Scotsman Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when you meet the team.
✨Tip Number 4
Showcase your passion for delivering five-star experiences by preparing examples from your previous roles. Be ready to discuss how you've gone above and beyond for guests, as this aligns perfectly with the hotel's service-first mindset.
We think you need these skills to ace Senior Hotel Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Senior Hotel Receptionist position. Tailor your application to highlight relevant experience in luxury or high-end environments.
Craft a Tailored CV: Create a CV that showcases your experience in front desk or guest-facing roles. Emphasise your communication skills, attention to detail, and any specific achievements that demonstrate your ability to deliver five-star experiences.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your service-first mindset. Mention why you are drawn to The Scotsman Hotel and how your background aligns with their values and expectations.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Senior Hotel Receptionist.
How to prepare for a job interview at The Scotsman Hotel
✨Showcase Your Customer Service Skills
As a Senior Hotel Receptionist, your ability to provide exceptional customer service is crucial. Prepare examples from your past experiences where you went above and beyond for guests, highlighting your service-first mindset.
✨Demonstrate Attention to Detail
The role requires meticulous attention to detail. During the interview, mention specific instances where your attention to detail made a significant impact, whether in managing guest information or ensuring a seamless check-in process.
✨Exude Warmth and Professionalism
Since you'll be the first point of contact for guests, it's important to convey warmth and professionalism. Practice your greeting and body language to ensure you come across as approachable yet polished.
✨Familiarise Yourself with The Scotsman Hotel
Research The Scotsman Hotel and its unique features. Understanding the hotel's history and values will allow you to tailor your responses and show genuine interest in becoming part of their team.
