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- Tasks: Manage hotel distribution channels and optimise reservations systems for maximum profitability.
- Company: Scotland’s largest hospitality group with over 40 diverse venues.
- Benefits: Earn up to 40% pay as you go, discounts on food, cinema, and hotels.
- Other info: Flexible working opportunities and excellent career development through training programmes.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Experience in hotel distribution and strong knowledge of relevant systems required.
The predicted salary is between 30000 - 40000 £ per year.
Who we are? The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more. We are looking for an experienced and talented Systems & Distribution Manager to join our Edinburgh Hotel Sales Team on a fixed term basis and you will be responsible for the integration, effective management, optimisation, and performance of all hotel distribution channels and reservations systems.
What is in it for you? As part of Scotsman Hospitality, you will have access to the following benefits that include:
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
Key Responsibilities
- Distribution Channel Management
- Manage all online distribution channels, including: OTAs (e.g. Booking.com, Expedia Group), GDS platforms, Brand website and direct booking channels.
- Ensure content, rates, and availability are accurate and consistent across all platforms.
- Optimise channel mix to maximise profitability and reduce cost of sale.
- Monitor and manage channel performance, including visibility, ranking, and conversion.
- Systems Management
- Oversee and maintain key systems, including: Property Management System (PMS) (OPERA Cloud + MEWS), Channel Manager (SiteMinder), Booking engine (SiteMinder), OTA extranets, GDS (Synxis via SM).
- Ensure seamless integration between systems and troubleshoot connectivity issues.
- Lead system upgrades, implementations, and configuration changes.
- Maintain data integrity across all systems.
- Rate & Inventory Distribution
- Ensure correct distribution of: Rate Plans and pricing, Availability Restrictions.
- Support the Revenue Management team in executing pricing strategies across all channels efficiently and at fast pace with high accuracy.
- Conduct regular audits to prevent rate parity issues and distribution errors.
- Website & Direct Channel Optimisation
- Ensure the hotel website and booking engine are fully functional and user-friendly, optimised for conversion.
- Support initiatives to increase direct bookings, including: Promotions and packages, Rate visibility, Content updates.
- Reporting & Performance Monitoring
- Produce regular reports on: Channel performance, Distribution costs, Conversion metrics.
- Track KPIs such as: Revenue by channel, Average Daily Rate (ADR), Conversion rates.
- Highlight risks and opportunities to the commercial team.
- Cross-Department Collaboration
- Work closely with: Revenue Management, Reservations (RES), Sales & Marketing, Front Office, GMs.
- Ensure alignment between systems, distribution, and operational processes.
- Provide guidance and support to teams on system usage and best practices.
Key Skills & Experience
- Experience in hotel distribution, revenue management, or reservations.
- Strong knowledge of: PMS (OPERA Cloud + MEWS), channel managers (SiteMinder), booking engine (SiteMinder), GDS and all OTA extranets.
- Understanding of OTA and online distribution landscape.
- Analytical mindset with strong attention to detail.
- Ability to troubleshoot technical/system issues.
- Strong communication and stakeholder management skills.
Key Competencies
- Commercial awareness and revenue focus.
- Problem-solving and technical capability.
- Organisation and attention to detail.
- Ability to prioritise in a fast-paced environment.
- Proactive and solution-oriented approach.
The Process If you think you have the skills and experience required for this role, apply now and one of our friendly team will be in touch!
Systems & Distribution Manager in Edinburgh employer: The Scotsman Hotel
Contact Detail:
The Scotsman Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems & Distribution Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those who work with systems and distribution. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific examples of how you've optimised distribution channels or managed systems effectively.
✨Tip Number 3
Don’t forget to follow up! After any meeting or interview, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in the Systems & Distribution Manager position.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and gives you a better chance to stand out in the crowd.
We think you need these skills to ace Systems & Distribution Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems & Distribution Manager role. Highlight your experience with hotel distribution, revenue management, and any relevant systems like OPERA Cloud or SiteMinder. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Scotsman Group. Share specific examples of your past successes in managing distribution channels and optimising performance.
Show Off Your Analytical Skills: Since this role requires an analytical mindset, don’t forget to mention any experience you have with reporting and performance monitoring. We love candidates who can track KPIs and highlight opportunities for improvement!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get back to you quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Scotsman Hotel
✨Know Your Systems Inside Out
Make sure you’re well-versed in the key systems mentioned in the job description, like OPERA Cloud, MEWS, and SiteMinder. Familiarise yourself with how these systems integrate and function, as you might be asked to discuss your experience with them during the interview.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical mindset by discussing past experiences where you optimised distribution channels or improved performance metrics. Bring specific examples of how you’ve used data to drive decisions, as this will resonate well with the role’s focus on performance monitoring.
✨Understand the Hospitality Landscape
Research the current trends in hotel distribution and revenue management. Being able to discuss recent developments or challenges in the industry will show that you’re not just knowledgeable but also genuinely interested in the field.
✨Prepare for Cross-Department Collaboration Questions
Since the role involves working closely with various teams, think of examples where you’ve successfully collaborated across departments. Be ready to explain how you’ve communicated effectively and resolved any conflicts, as teamwork is crucial in this position.