Instructional Learning Designer

Location: Chancery Lane, London (Hybrid working, 2 days in the office)

Salary range: £38-40k

The School of Life is an ambitious, diverse team dedicated to having a positive impact on the lives of millions by helping them lead more emotionally fulfilled lives. We recognise that individuals achieve their best when they are fulfilled in their jobs and hope to find people who share our passion for our mission to help people learn, heal, and grow.

We are guided by our company values:

• Passion for our purpose with commercial excellence
• Curiosity and open-mindedness in pursuit of answers
• Teamwork and collaboration
• Authenticity

About the role and opportunity:

As Instructional Learning Designer, you will be responsible for leading the design and development of our library of best practice assets and collaborating with the marketing team to design materials that support the marketing calendar. You will also support the Senior Learning Designer with bespoke client programmes and work cross-functionally on tenders by responding to RFPs and client briefs.

Responsibilities:

• Take ownership of developing and enhancing the TSOL core library by creating new workshops, talks, and supporting materials, including high-level designs (HLDs), workshop/talk content, teaching notes, and resources.
• Lead collaboration with the marketing team to develop and produce content that supports the marketing calendar and business initiatives.
• Support the design of bespoke client programmes by transforming client briefs into engaging, behaviour-driven learning materials.
• Contribute to the response process for tenders, RFPs, and client briefs, ensuring the delivery of high-quality, tailored solutions.
• Work cross-functionally with client service, programme management, sales, and visual design teams to meet client deadlines and exceed expectations.
• Adhere to and support business systems and processes to drive team growth and efficiency.
• Engage with our faculty and freelance design pool to provide support, including facilitation briefs and ongoing feedback to enhance performance.
• Stay informed on industry trends, market conditions, and competitor activities to identify new opportunities and maintain a competitive edge.

Success metrics / KPIs:

• Setting and maintaining high standards of TSOL instructional design
• Participant satisfaction with high delivery score
• High Faculty NPS score run quarterly
• Happy and confident internal stakeholders in the Business team and beyond, through smooth running of processes

Experience and Skills:

• 2–3 years of experience in instructional design, learning development, or a similar role
• Ability to conduct learning needs analysis and identify performance gaps
• Skill in designing engaging, learner-centred content for various delivery formats (online, blended, in-person)
• Ability to collaborate cross-functionally with faculty, clients, and other stakeholders
• Project management skills: ability to manage timelines, handle multiple projects, and prioritise work
• Client management and building relationships
• Experience with multimedia tools (e.g., Adobe Creative Suite)

Qualities:

• Creative thinker with a learner-first mindset
• Solutions focused, agile, and happy to try new things
• Analytical skills to evaluate learning effectiveness and apply feedback
• Adaptable to change and new technologies
• A passion for emotional and mental wellbeing
• Highly organised with the ability to handle multiple projects with changing priorities and deadlines
• Mission-driven, enjoy working in a team-focused environment, and always seeking ways to improve

What you’ll get from us:

• To work with a diverse team of brilliant minds!
• A culture focused on growth & personal development
• £500 per year learning budget
• Hybrid working model with 2 days work in our office on Chancery Lane & use of other office spaces in the group
• Use of office gym, classes & sauna
• 25 days holiday + bank holidays
• Up to 5 days per year unpaid holiday
• 1 extra holiday day per year of service (after 2 years service, capped at 3 additional days)
• Copies of all our newly released books
• Participation in The School of Life personal development sessions
• Enhanced maternity pay

The School of Life is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, or sexual orientation.

Application Process:

Deadline for applications: Monday 9th June at 5pm. Please send a cover letter with your CV, including a short overview of why you would like to work for The School of Life.