At a Glance
- Tasks: Lead guest experience and communications, ensuring smooth course promotion and customer engagement.
- Company: Join The School of Artisan Food, a vibrant community dedicated to sustainable food education.
- Benefits: Enjoy competitive salary, generous holiday, pension plan, and discounts across the estate.
- Other info: Hybrid working available, with opportunities for professional development and career growth.
- Why this job: Make a real impact in food education while working in a beautiful, inspiring environment.
- Qualifications: Looking for organised individuals with strong communication skills and a passion for artisan food.
The predicted salary is between 37099 - 37099 £ per year.
The School of Artisan Food is dedicated to inspiring and helping people from all walks of life to learn about healthy, sustainable and delicious food. We offer a wide range of hands‑on courses taught by world‑class tutors, in a unique environment within the grounds of the beautiful Welbeck Estate in Nottinghamshire. We are part of the Welbeck Community, working alongside consultancies and technology companies, creative and artisan businesses, food producers, publishers, designers and artists. The unique location offers all the benefits of easy access to the larger cities and towns of Sheffield, Chesterfield and Nottingham and is only a 15‑minute drive to both the M1 and the A1.
Currently advertised positions:
- Guest Experience & Communications Manager
1 FTE (permanent) 40 Hr per week, typically 08:30-17:00 Monday to Friday with a 30 min break (unpaid for lunch on days exceeding 6 Hr), with some weekend work. Predominantly on site, with hybrid working possible up to 1 day per week.
Location: The School of Artisan Food, Lower Motor Yard, Welbeck, Nottinghamshire, S80 3LR
Salary and benefits:
- Between £32,332-£37,099 p.a. dependent on qualifications and experience.
- Holiday entitlement: equivalent to 33 days inclusive of bank holiday entitlement.
- Contributory company pension plan.
- Opportunities to access School of Artisan Food courses, additional professional development opportunities, and to gain certifications.
- The Welbeck Discount Card for Welbeck Farm Shop, The Harley Gallery and The Portland Collection.
- Access to various discounts across the estate throughout the year.
- Opportunity to join Westfield Health.
- Employee bike scheme.
Role Description:
The School of Artisan Food is seeking a capable, organised and thoughtful Guest Experience & Communications Manager to join our team in a key delivery role at the heart of the organisation. The role holder will be responsible for ensuring that our courses are clearly presented and promoted and easy for customers to understand and book, while supporting a start‑to‑finish, outstanding experience for all who engage with The School.
This is a customer facing role that would suit an early‑career professional who is ready to take ownership, work with increasing autonomy and contribute across a small, committed team. Working closely with the Director of Food Education and wider colleagues, the successful postholder will be responsible for sales and wider course recruitment, updating our website and communications channels (social media, newsletter and print assets), and ensuring clarity and consistency across the customer journey.
As a small charitable organisation, we value individuals who are grounded, proactive and willing to contribute to the wider functioning of The School. It is expected that the successful candidate will have line management responsibility for a small number of reportees.
Further information, how to apply and closing date:
To apply for this position, please send maximum 2‑page CV, and a tailored, personal and succinct cover letter explaining how you meet the person specification to no later than 5pm on Monday 3rd August 2026, however we reserve the right to close this vacancy early if we receive a high volume of applications ahead of the advertised deadline.
Guest Experience & Communications Lead (Hybrid) employer: The School Of Artisan Food
The School of Artisan Food is an exceptional employer, offering a vibrant work culture that champions creativity and collaboration within the picturesque Welbeck Estate. Employees benefit from generous holiday entitlements, professional development opportunities, and a supportive environment that values individual contributions, making it an ideal place for those passionate about artisan food education to thrive and grow.
Contact Details:
The School Of Artisan Food Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience & Communications Lead (Hybrid)
✨Join Food Science Communities
Get involved in food science forums and communities, both online and offline. Platforms like LinkedIn Groups or Reddit can be goldmines for job leads and valuable insights. Plus, you’ll connect with other food enthusiasts who might even point you towards openings at companies like The School Of Artisan Food.
✨Attend Industry Conferences and Workshops
Check out exhibitions and workshops in the food science sector. Events like the International Congress on Food Technology are not just knowledge hubs, but also great networking opportunities. You never know who you might bump into – perhaps a hiring manager from The School Of Artisan Food!
✨Show Off Your Passion for Food Tech
Start a blog or social media channel showcasing innovative food science projects or trends. This not only showcases your expertise but also raises your visibility in the field. When you apply for a role at companies like The School Of Artisan Food, they’ll see you’re proactive and truly passionate about food technology.
✨Leverage University Career Services
If you're fresh out of uni, make use of your career services! They often have exclusive job boards and connections with companies looking for graduates. Don't forget to mention your interest in roles like those at The School Of Artisan Food, and they might have insider tips or referrals just for you!
We think you need these skills to ace Guest Experience & Communications Lead (Hybrid)
Some tips for your application 🫡
Showcase Your Relevant Projects:When applying for a role in food science and technology at The School Of Artisan Food, make sure to highlight any relevant projects or research you've worked on. Whether it’s a dissertation, a lab experiment, or a product development idea, detail these experiences to demonstrate your hands-on skills in the field—employers love to see practical applications of your knowledge!
Highlight Technical Skills:In the food science and technology industry, technical skills are key. Be sure to list any specific skills you have related to food safety, quality control, or food processing technologies on your CV. Also, mention any software or analytical tools you’re proficient in, as this shows you're ready to hit the ground running at The School Of Artisan Food.
Tailor Your Cover Letter:As this is a full-time position, your cover letter should convey not just why you want the job, but also how you fit into the company's vision. Talk about your passion for food science and how your background uniquely positions you to contribute to The School Of Artisan Food. Make it personal and compelling!
Include Certifications:If you have any certifications related to food science, safety, or technology, be sure to mention them. These can really set you apart from other candidates! List them prominently on your CV and discuss how they relate to the role at The School Of Artisan Food. It shows you're committed to your professional development.
How to prepare for a job interview at The School Of Artisan Food
✨Know Your Lab Tech!
Given that you’re diving into food science and technology, brush up on the specific technologies and lab equipment mentioned in the job description. Familiarising yourself with tools like gas chromatography or texture analyzers will show that you’re serious about the technical side of things.
✨Show Off Your Project Experience
Prepare to discuss any relevant projects or research you've undertaken in food science. Whether it’s developing a new recipe, conducting taste tests, or analysing nutritional content, having tangible examples can really show off your expertise and passion for the field.
✨Emphasise Your Soft Skills
Don't underestimate the importance of teamwork and communication in food science roles. Be ready to highlight instances where you’ve effectively collaborated with others or communicated complex scientific ideas clearly. This can make a huge difference in landing that full-time gig!
✨Stay Up-to-Date with Industry Trends
Make sure you’re clued up about the latest trends in food science and technology — think sustainability, food safety, and innovative processing techniques. Discussing these topics during your interview can demonstrate your enthusiasm for the field and how you can contribute to The School Of Artisan Food’s mission.
