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- Tasks: Lead and support two spa teams, ensuring operational excellence and guest satisfaction.
- Company: Join Bedruthan and Scarlet, unique wellness destinations on the stunning Cornish coastline.
- Benefits: Enjoy a £35,000 salary, tips, 40% off food, and potential team accommodation.
- Why this job: Be part of a supportive culture that values wellbeing and professional growth.
- Qualifications: Strong operational and commercial spa management experience required.
- Other info: This is a maternity cover role with potential for ongoing opportunities.
The predicted salary is between 28000 - 42000 £ per year.
Are you an established manager with experience across multiple sites or departments within a hospitality business or spa?
Are you a natural leader who thrives on supporting and motivating high-performing teams?
Do you value sustainability, creativity, and guest-centered service?
What do we want?
We\’re looking for a confident, compassionate, and hands-on Spa Manager to join us as maternity cover, supporting two of Cornwall\’s most distinctive wellness destinations, Scarlet and Bedruthan. Our spas are not ordinary; rooted in nature and inspired by seasonal rhythms, they are places of care and creativity for our guests and our team.
As Spa Manager, you\’ll guide two dedicated therapy teams, ensuring operational excellence while nurturing a calm, empowering environment where wellbeing can truly thrive. You\’ll be based across both sites, a short walk from each other on the stunning Cornish coastline, and supported by an experienced leadership team.
This role is for you if you:
- Have strong operational and commercial spa management experience
- Are highly organized, adaptable, and solutions-focused
- Love working in beautiful spaces and supporting others to flourish within them
Responsibilities and Duties:
- Overseeing the day-to-day running of both spas
- Leading and developing a team of therapists, hosts, and team leaders
- Managing the rota, delivering training, stock control, and monitoring guest feedback
- Supporting and delivering commercial and guest satisfaction targets
- Collaborating with our Head of Wellness to develop our spa offering
Perched on the rugged clifftops of North Cornwall, Bedruthan and Scarlet have always been trailblazers in hospitality. Going above and beyond to make sure when you join our family, you will be part of one of the most exciting independent companies in the UK.
What we offer:
- Salary of £35,000 per annum PLUS a share of the Hotel Tips
- A fixed-term contract of 12 months, with potential for ongoing opportunities; we hold on to great people whenever we can
- A welcoming, supportive culture where your wellbeing matters too
- Professional development and leadership experience within a progressive, values-led team
- Temporary team accommodation may be available if relocating
- Enjoy 40% off food and drinks, along with a range of other services throughout the hotel with our own discount scheme!
Joining our team isn’t just a job, it’s a lifestyle choice.
The selection process:
Closing date: 24.8.25. To apply, simply send us your CV. We will begin with a video call to get to know each other and discuss the role. The next steps include a formal interview and a site visit to experience our spaces in person.
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Spa Manager - Maternity Cover employer: The Scarlet Hotel
Contact Detail:
The Scarlet Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Manager - Maternity Cover
✨Tip Number 1
Familiarise yourself with the unique offerings of both Scarlet and Bedruthan spas. Understanding their ethos, sustainability practices, and guest experiences will help you demonstrate your alignment with their values during the interview.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully managed teams in previous roles. Highlight specific examples where you've motivated staff and improved team performance, as this is crucial for the Spa Manager position.
✨Tip Number 3
Research current trends in the wellness and spa industry, particularly those that focus on sustainability and guest satisfaction. Being knowledgeable about these trends will show your commitment to enhancing the spa experience.
✨Tip Number 4
Be ready to discuss how you would handle operational challenges across multiple sites. Think of scenarios where you've successfully implemented solutions in a similar environment, as this will demonstrate your adaptability and problem-solving skills.
We think you need these skills to ace Spa Manager - Maternity Cover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in spa management and hospitality. Focus on your leadership skills, operational excellence, and any relevant achievements that demonstrate your ability to manage multiple sites.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for wellness and sustainability. Mention specific experiences that align with the values of the company and how you can contribute to their unique spa environment.
Showcase Your Leadership Style: In your application, emphasise your leadership style and how you motivate teams. Provide examples of how you've supported high-performing teams in previous roles, as this is crucial for the Spa Manager position.
Prepare for the Video Call: Before the video call, think about how you can convey your personality and fit for the role. Prepare to discuss your experience in detail and have questions ready about the company culture and expectations.
How to prepare for a job interview at The Scarlet Hotel
✨Showcase Your Leadership Skills
As a Spa Manager, you'll need to demonstrate your ability to lead and motivate teams. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to nurturing talent and fostering a positive work environment.
✨Emphasise Your Operational Experience
Highlight your experience in managing spa operations, including training, stock control, and guest feedback management. Be ready to discuss specific challenges you've faced and how you overcame them to ensure operational excellence.
✨Align with Their Values
The company values sustainability, creativity, and guest-centred service. Research their ethos and be prepared to discuss how your personal values align with theirs, and how you can contribute to their mission of providing exceptional wellness experiences.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think about potential situations you might encounter as a Spa Manager and how you would handle them, particularly in a dual-site environment.
