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For Companies At a Glance
- Tasks: Engage with guests, serve food and drinks, and create memorable wine experiences.
- Company: Join a family-owned independent hotel in beautiful Cornwall, dedicated to exceptional guest experiences.
- Benefits: Enjoy £13.08 hourly pay plus tips, 28 days holiday, and discounts on food and drinks.
- Why this job: Be part of a warm team, learn about wines, and enjoy a vibrant work culture.
- Qualifications: No specific qualifications required; just a passion for hospitality and learning.
- Other info: On-site accommodation available and opportunities for career progression.
Our Sommeliers are warm, friendly, and caring in nature. They are an integral part of the memorable experience guests receive here at the Bedruthan and Scarlet hotel by speaking and interacting with guests throughout their stay from their first drink on arrival, advising on wine pairings with dinner to bidding them a fond farewell when they depart.
No two days at the hotels are the same and your responsibilities will vary daily, however each day you can expect to:
- Offer food and drink service throughout the day within the hotel
- Maintain stock levels within your allocated sections and keep these areas clean and tidy
- Offer your excellent product knowledge to guests and encourage upselling
- Deliver room service
- Provide a relaxing and enjoyable wine tasting experience with a tasting menu or as an individual experience
- Develop your learning and understanding of the daily food and drink menus
As a family-owned independent Cornish business, we value every member of our talented team, and we offer a range of benefits and perks to reflect our commitment to making our hotels such a desirable place to work. These include:
- £13.08 hourly pay plus tips
- A people-centric working environment
- Learning and internal career progression opportunities
- A permanent contract with 28 days holiday per year (29 after 1 year)
- Long service scheme, enjoy a free stay at Bedruthan after your first year!
- Enjoy 40% off food and drinks, along with a range of other services throughout the hotel with our own discount scheme!
- Local partnership discounts
- Health Shield Healthcare Plan
- On-site team accommodation is available
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Sommelier employer: The Scarlet Hotel
Contact Detail:
The Scarlet Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sommelier
✨Tip Number 1
Familiarise yourself with the wine list and food menu at Bedruthan and Scarlet. Knowing the offerings inside out will help you engage confidently with guests and showcase your expertise during interactions.
✨Tip Number 2
Practice your communication skills by role-playing different guest scenarios with friends or family. This will prepare you for the warm, friendly interactions that are essential for a Sommelier in a hospitality setting.
✨Tip Number 3
Stay updated on current wine trends and pairings. Being knowledgeable about popular wines and how they complement various dishes will not only impress guests but also enhance their overall experience.
✨Tip Number 4
Network with other professionals in the industry, whether through social media or local events. Building connections can provide valuable insights and may even lead to recommendations for your application.
We think you need these skills to ace Sommelier
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Sommelier at Bedruthan and Scarlet hotel. Highlight your ability to interact warmly with guests and your knowledge of wine pairings in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality, particularly in wine service or food pairing. Emphasise any previous roles where you provided excellent customer service or worked in a similar environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wine and hospitality. Mention specific experiences that demonstrate your product knowledge and ability to create memorable guest experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Scarlet Hotel
✨Show Your Passion for Wine
Make sure to express your enthusiasm for wine and the art of pairing it with food. Share any personal experiences or knowledge you have about different wines, regions, and tasting notes. This will demonstrate your commitment to the role and your ability to engage with guests.
✨Emphasise Your People Skills
Since the role involves interacting with guests, highlight your warm and friendly nature. Prepare examples of how you've successfully engaged with customers in the past, ensuring they feel valued and welcomed. This will show that you understand the importance of creating memorable experiences.
✨Be Ready to Upsell
Familiarise yourself with common upselling techniques and be prepared to discuss how you would encourage guests to try premium wines or pairings. Think of specific scenarios where you successfully upsold products in previous roles, as this will illustrate your sales skills.
✨Demonstrate Adaptability
The job description mentions that no two days are the same, so be ready to discuss how you handle changing situations. Share examples of times when you adapted to unexpected challenges or changes in a fast-paced environment, showcasing your flexibility and problem-solving skills.
