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- Tasks: Welcome guests and ensure a memorable dining experience at our stunning clifftop restaurant.
- Company: Join Scarlet, a family-owned Cornish business known for exceptional service and breathtaking views.
- Benefits: Enjoy £12.60 per hour plus tips, 28 days holiday, and discounts on food and drinks.
- Why this job: Be part of a friendly team, develop your skills, and work in a beautiful location.
- Qualifications: Confident communicators with a warm nature; training provided for the right candidates.
- Other info: On-site accommodation available and long service perks like a free stay after one year.
We enjoy looking after people, that’s what we love to do. We strive to make the customer experience as unforgettable as possible at the Scarlet. Perched on the breathtaking clifftops in Mawgan Porth, the Scarlet offers an incredible dining experience with captivating views. Our menus are a daily celebration of seasonal and sustainable produce partnered with slow aged wines. Our team are professional, hard working and knowledgeable. This is not just a job, this is a lifestyle and we want you to be part of it.
We have an exciting opportunity to join our restaurant team. We are looking for people who are confident, friendly and want to learn and develop their skills, whilst continually providing wonderful customer service. You will fit in well with a like-minded team who are charming and full of smiles even at the busiest times.
You will be responsible for:
- Food and drink service throughout the day within the hotel
- Ensuring allocated sections are stocked, maintained and kept clean and tidy throughout service
- Product knowledge and up-selling
- Preparing appropriate items for service
- Delivering room service
- Learning and understanding the daily menus
About you: Our Restaurant Hosts have a warm, friendly, caring nature and can confidently talk with our guests so that they have a fantastic memorable experience. You need to be able to keep calm under pressure, be a capable problem solver and have an excellent eye for detail. Excellent written and verbal English, together with numeracy and basic computer skills are essential for this role. We can provide training to the right person although previous experience in a similar role would be an advantage.
What we offer: As a family-owned independent Cornish business, we value every member of our talented team and we offer a range of benefits and perks to reflect our commitment to making our hotels such a desirable place to work. These include:
- £12.60 per hour plus tips
- A people-centric working environment
- Learning and internal career progression opportunities
- A permanent contract with 28 days holiday per year (29 after 1 year)
- Long service scheme, enjoy a free stay at Bedruthan after your first year!
- Enjoy 40% off food and drinks at the hotel, along with a range of other services throughout the hotel with our own discount scheme
- Local partnership discounts
- Health Shield Healthcare Plan
- On-site team accommodation is available
Restaurant Host - Scarlet and Bedruthan employer: The Scarlet Hotel
Contact Detail:
The Scarlet Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Host - Scarlet and Bedruthan
✨Tip Number 1
Familiarise yourself with the Scarlet's menu and the concept of seasonal and sustainable produce. This knowledge will not only impress during your interview but also show your genuine interest in providing an exceptional dining experience.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a role-play scenario where you take on the role of a host. This will help you become more comfortable talking to guests and handling various situations that may arise.
✨Tip Number 3
Research the local area and the unique aspects of Mawgan Porth. Being knowledgeable about the surroundings can enhance your conversations with guests, making their experience even more memorable.
✨Tip Number 4
Showcase your problem-solving abilities by preparing examples of how you've handled challenging situations in the past. This will demonstrate your capability to remain calm under pressure, which is essential for a Restaurant Host.
We think you need these skills to ace Restaurant Host - Scarlet and Bedruthan
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Scarlet and Bedruthan are looking for in a Restaurant Host. Highlight key responsibilities and required skills, such as customer service and problem-solving abilities.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job requirements. Emphasise any previous roles in hospitality or customer service, and showcase your ability to work under pressure.
Craft a Personal Cover Letter: Write a cover letter that expresses your passion for providing excellent customer service. Mention why you want to work at Scarlet and Bedruthan specifically, and how your personality fits their team culture.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. Ensure that your written English is clear and professional, as this is essential for the role.
How to prepare for a job interview at The Scarlet Hotel
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share any previous experiences where you went above and beyond to ensure a guest had a memorable experience.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've handled challenging situations in the past. This role requires keeping calm under pressure, so showcasing your ability to think on your feet will impress the interviewers.
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and the concept of seasonal and sustainable produce. Being able to discuss the offerings confidently will show your commitment to the role and enhance your chances of success.
✨Emphasise Teamwork and Communication
Highlight your ability to work well within a team and communicate effectively. Since this position involves collaborating with others, demonstrating your friendly nature and willingness to learn will resonate well with the interviewers.
