Porter

Porter

Newquay Full-Time No home office possible
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The Scarlet Hotel

At a Glance

  • Tasks: Help guests with luggage and transport supplies across hotel departments.
  • Company: Join RED Hotels, a family-owned business that values teamwork and growth.
  • Benefits: Earn £12.60 per hour plus tips, enjoy 28 days holiday, and receive discounts on food and services.
  • Why this job: Be part of a supportive team creating unforgettable guest experiences in a unique setting.
  • Qualifications: Experience preferred but not essential; must be self-motivated and a team player.
  • Other info: Career progression opportunities and a health care plan included.

Do you thrive on helping others?

Are you friendly, proactive, and ready to make a difference every day?


Do you love being part of a team that keeps everything running smoothly behind the scenes?

At RED Hotels, our porters are more than just support -they are the quiet heroes who make every guest experience seamless. From delivering essentials across departments to lending a hand with luggage, your role will be vital in creating calm, order, and care.

What makes a RED Porter?

You are someone who finds purpose in helping others, works well under pressure, and takes pride in doing things properly. You know that attention to detail matters -and that the small things often make the biggest impact.

What will you be doing?

  • Transporting linen, towels, and supplies across hotel departments
  • Supporting our spas with stock and delivery needs
  • Assisting guests with luggage during check-in and check-out
  • Ensuring housekeeping runs efficiently and smoothly
  • Being a friendly, helpful presence for guests and team alike

Who are we looking for?

You’ll be:

  • Experienced in a similar role (preferred, but not essential)
  • Self-motivated, organised, and adaptable
  • Calm and solutions-focused under pressure
  • Comfortable engaging with guests in a warm, professional way
  • A team player who’s just as confident working independently

Why join us?

As a family-owned Cornish business, we care deeply about our people and their growth. When you join RED Hotels, you become part of a supportive team in a truly unique setting.

  • What we offer:
  • £12.60 per hour (£26,208 PA FTE)plus tips
  • A fixed-term, 32-hour per week contract
  • A positive, people-focused work environment
  • Career progression and internal training opportunities
  • 28 days holiday per year (29 after 1 year)
  • Long service scheme – enjoy a free stay at Bedruthan after your first year
  • 40% off food and drink, plus discounts on hotel services
  • Local partnership perks and discounts
  • Health Shield Healthcare Plan

At Red Hotels, we believe in the power of unity—working as One Team, where every individual’s contribution matters. Every team member, regardless of role or level, must be prepared to step in and support operations whenever needed. Whether facing anticipated busy periods or unexpected challenges, we rise together. Our strength lies in our collective spirit: a willingness to help and a commitment to seamless teamwork. These values are the heart of our culture and the foundation of every success we achieve together.

Join us and help create the kind of experience guests never forget—where every detail matters.

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Porter employer: The Scarlet Hotel

At RED Hotels, we pride ourselves on being a family-owned Cornish business that values our team members and their professional growth. Our supportive work environment fosters a culture of unity and teamwork, where every contribution is recognised and appreciated. With competitive pay, career progression opportunities, and unique perks like discounts and a long service scheme, joining us as a Porter means becoming part of a dedicated team committed to creating unforgettable guest experiences.
The Scarlet Hotel

Contact Detail:

The Scarlet Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Porter

✨Tip Number 1

Show your enthusiasm for helping others during any interactions you have with the team at RED Hotels. Whether it's in a casual conversation or during an interview, let your passion for customer service shine through.

✨Tip Number 2

Familiarise yourself with the hotel’s services and amenities. Being knowledgeable about what RED Hotels offers will allow you to engage confidently with guests and demonstrate your commitment to providing excellent service.

✨Tip Number 3

Highlight your ability to work under pressure by sharing specific examples from past experiences. This will show that you can remain calm and solutions-focused, which is essential for a role like Porter.

✨Tip Number 4

Emphasise your teamwork skills by discussing how you've successfully collaborated with others in previous roles. At RED Hotels, being a team player is crucial, so showcasing this quality will make you stand out.

We think you need these skills to ace Porter

Customer Service Skills
Teamwork
Time Management
Attention to Detail
Problem-Solving Skills
Adaptability
Communication Skills
Organisational Skills
Ability to Work Under Pressure
Proactive Attitude
Physical Stamina
Interpersonal Skills
Dependability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what RED Hotels is looking for in a Porter. Highlight key responsibilities and qualities they value, such as being proactive, friendly, and detail-oriented.

Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job requirements. Emphasise any previous roles where you supported guests or worked in a team environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your ability to work under pressure. Use specific examples from your past experiences to demonstrate how you embody the qualities they seek.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the role of a Porter.

How to prepare for a job interview at The Scarlet Hotel

✨Show Your Team Spirit

Emphasise your ability to work well in a team during the interview. Share examples of how you've collaborated with others in previous roles, as RED Hotels values teamwork and collective effort.

✨Demonstrate Your Problem-Solving Skills

Be prepared to discuss situations where you've had to think on your feet or resolve issues under pressure. Highlighting your calm and solutions-focused approach will resonate well with the interviewers.

✨Highlight Your Attention to Detail

Since the role involves ensuring smooth operations, mention specific instances where your attention to detail made a significant impact. This could be anything from managing supplies efficiently to providing excellent guest service.

✨Express Your Passion for Helping Others

Make it clear that you find purpose in assisting guests and colleagues alike. Sharing personal anecdotes about how you've gone above and beyond to help others can showcase your proactive nature and fit for the role.

Porter
The Scarlet Hotel
Location: Newquay
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