Night Host - Front of House

Night Host - Front of House

Newquay Full-Time No home office possible
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At a Glance

  • Tasks: Provide luxury hospitality and ensure a welcoming environment overnight.
  • Company: Family-owned Cornish hotels prioritising people and unique experiences.
  • Benefits: Competitive pay, work/life balance, 28 days holiday, and discounts.
  • Why this job: Be the calm presence that creates lasting impacts for guests at night.
  • Qualifications: Experience in night roles, self-motivated, and detail-oriented.
  • Other info: Opportunities for career progression and on-site accommodation available.

Overview

Do you excel in providing luxuryhospitality?

Are you self motivated, thriving whenworking independently?

Are you detail-driven, proactive, and ready to be the overnight presence for our hotels?

At Scarlet and Bedruthan Hotels, our Night Porters are the custodians of our spaces, ensuring everything is clean, safe, and welcoming while the world sleeps. You will see the evening service out, working across reception and public areas ensuring our guest needs are exceeded. Then as the hotel sleeps you willprovide security anda reassuring presence for our guests, maintain immaculate public areas, and prepare the hotels for the day ahead.

What makes a RED Night Host?

You will bring calm confidence, attention to detail, and sincere hospitality to your work. Whether assisting a guest late at night or making sure the spaces sparkle by morning, you will deliver service that feels personal, warm, and reassuring.

Responsibilities

  • Evening Front of House service at reception and across our public areas
  • Maintaining public areas to the highest standards of cleanliness and care
  • Providing warm, thoughtful assistance to guests if needed during the night
  • Monitoring the hotels to ensure safety and security
  • Preparing spaces for the morning team and communicating any issues clearly
  • Taking responsibility for the overall upkeep of our properties overnight

Qualifications

  • Experienced in a similar night role
  • Self-motivated, organised, and proactive
  • Comfortable working independently across two hotels
  • Warm, professional, and able to deliver high-quality hospitality service
  • Detail-focused, calm under pressure, and solutions-led

Why join us?

As a family-owned Cornish business, we put people first -whether guests or team. Our hotels are unique, our locations are stunning, and our team is at the heart of it all.

Benefits

What you’ll get:

  • £13.35 per hour £27,768 PAFTE
  • Permanent contract for a 40 per week
  • Get work/life balance with a4 on 4 off shift pattern
  • 28 days holiday per year (29 after 1 year)
  • Opportunities for learning and career progression
  • Long service scheme – enjoy a complimentary stay at Bedruthan after your first year
  • 40% off food, drink, and hotel services
  • Local partnership discounts
  • Health Shield Healthcare Plan
  • On-site team accommodation available

Be the calm, confident presence our hotels need overnight -where sincere service and quiet detail create a lasting impact.

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Night Host - Front of House employer: The Scarlet Hotel

At Scarlet and Bedruthan Hotels, we pride ourselves on being a family-owned business that prioritises our team and guests alike. With stunning locations in Cornwall, we offer a supportive work culture that values personal growth, providing opportunities for learning and career progression alongside competitive benefits such as a permanent contract, generous holiday allowance, and local discounts. Join us as a Night Host and be part of a dedicated team where your contributions create a lasting impact in a warm and welcoming environment.
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Contact Detail:

The Scarlet Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Host - Front of House

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Host role.

✨Tip Number 2

Show up prepared! If you get an interview, research the hotel and its values. Be ready to discuss how your experience aligns with their focus on luxury hospitality and attention to detail.

✨Tip Number 3

Be yourself! During interviews, let your calm confidence and warm personality shine through. They want to see how you’ll fit into their team and culture, so don’t hold back!

✨Tip Number 4

Apply directly through our website! It shows you're genuinely interested in joining our team at Scarlet and Bedruthan Hotels. Plus, it makes it easier for us to spot your application and get back to you quickly.

We think you need these skills to ace Night Host - Front of House

Luxury Hospitality
Attention to Detail
Self-Motivation
Proactivity
Security Monitoring
Public Area Maintenance
Guest Assistance
Communication Skills
Organisational Skills
Calm Under Pressure
Solutions-Oriented
Independent Working
High-Quality Service Delivery

Some tips for your application 🫡

Show Your Hospitality Skills: Make sure to highlight your experience in providing top-notch hospitality. We want to see how you’ve gone above and beyond for guests in the past, so share those stories that showcase your warm and professional service.

Be Detail-Driven: Since attention to detail is key for us, don’t forget to mention specific examples where your keen eye has made a difference. Whether it’s maintaining cleanliness or ensuring safety, let us know how you keep things sparkling!

Emphasise Independence: As a Night Host, you’ll be working independently, so it’s important to convey your self-motivation and organisational skills. Share instances where you thrived on your own and took initiative to solve problems.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at our unique hotels!

How to prepare for a job interview at The Scarlet Hotel

✨Know Your Hospitality Inside Out

Make sure you brush up on your luxury hospitality knowledge. Understand what sets a high-end experience apart and be ready to share examples of how you've delivered exceptional service in the past. This will show that you’re not just familiar with the industry, but that you genuinely care about providing a top-notch experience.

✨Showcase Your Independence

Since this role requires a lot of self-motivation and the ability to work independently, prepare to discuss times when you’ve thrived in similar situations. Think of specific instances where you took initiative or solved problems on your own, as this will demonstrate your proactive nature.

✨Attention to Detail is Key

As a Night Host, maintaining cleanliness and safety is crucial. Be prepared to talk about how you ensure high standards in your previous roles. You might even want to bring up any systems or checklists you’ve used to keep things organised and spotless, as this will highlight your detail-oriented mindset.

✨Emphasise Your Calmness Under Pressure

Working overnight can sometimes be challenging, so it’s important to convey your ability to stay calm and collected. Share examples of how you’ve handled stressful situations in the past, especially in hospitality settings. This will reassure them that you can provide a reassuring presence for guests during the night.

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