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For Companies At a Glance
- Tasks: Greet guests, take orders, and ensure a memorable dining experience.
- Company: Join a pioneering family-owned Cornish business known for exceptional hospitality.
- Benefits: Enjoy competitive pay, discounts, healthcare, and a positive work-life balance.
- Why this job: Be part of a dynamic team that values inclusivity and personal growth.
- Qualifications: Excellent communication skills; previous experience is a plus but not essential.
- Other info: On-site accommodation available and opportunities for career progression.
Are you naturally warm and confident speaking to others?
Do you thrive in a varied, fast-paced environment?
Are you passionate about delivering exceptional hospitality?
Join a dynamic and progressive team, challenging the norms of hospitality and coastal dining experiences.
What makes a RED Food & Beverage Host?
Our Food & Beverage Hostsarethe face of our restaurants,café,and bars. Ensuring that every guest enjoys an exceptional experience from sunrise to sunset, this varied role hosts a range of dining experiences – from breakfast to seven-course tasting menus. We pride ourselves on an inclusive environment, tailoring menus to our guests\’ needs and requirements. Our hosts are focused, taking care and attention performing their role. Present and engaging,theyanticipate what is needed.
Who do we want?
This is a guest-facing role, focused on delivering seamless dining experiences with professionalism and warmth. You will work closely with both front-of-house and kitchen teams to ensure service excellence, all while creating a welcoming and enjoyable atmosphere for our guests.
Key Responsibilities:
- Greet and seat guests, ensuring a welcoming and memorable first impression
- Take accurate food and beverage orders, catering to guests’ dietary needs and preferences
- Serve food and drinks promptly and efficiently
- Maintain cleanliness and organisation of dining areas
- Assist with dining setup and service for events and private functions
- Handle guest inquiries and feedback with professionalism and a positive attitude
- Collaborate with kitchen, bar and wine teams to ensure smooth service
Skills & Experience:
- Excellent communication and interpersonal skills
- Ability to multitask and thrive in a fast-paced environment
- Strong organisational skills and attention to detail
- A warm and friendly approach to service
- Team-oriented mindset with a flexible and proactive attitude
- Previous experience in a similar role is preferred but not essential – with a can do attitude and confidence with speaking to guests we can enable you to grow
What do you get?
As a family-owned, independent Cornish business, we put our talented team at the heart of everything we do. We offer a positive work-life balance, a nurturing work environment, and a range of benefits that make our hotels a fantastic place to work:
- Competitive pay of £12.60 per hour (£24,960 FTE) PLUS a share in hotel tips
- A people-centric working environment
- Learning and internal career progression opportunities
- A permanent contract with 28 days holiday per year (29 after 1 year)
- Long service scheme – enjoy a free stay at Bedruthan after your first year!
- 40% off food and drinks, plus discounts on hotel services
- Local partnership discounts
- Health Shield Healthcare Plan
- On-site team accommodation available
Perched on the rugged cliffs of North Cornwall, Bedruthan and Scarlet have always been pioneers in hospitality, offering unforgettable dining and guest experiences. When you join our team, you become part of one of the most exciting independent hospitality companies in the UK.
Joining our team isn’t just a job, it’s a lifestyle choice.
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Food and Beverage Host employer: The Scarlet Hotel
Contact Detail:
The Scarlet Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Host
✨Tip Number 1
Familiarise yourself with the menu and dining experiences offered at our venues. Knowing the details about our food and beverage options will help you engage confidently with guests and answer their questions effectively.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a restaurant setting. This will help you become more comfortable with greeting guests, taking orders, and handling inquiries in a warm and professional manner.
✨Tip Number 3
Showcase your ability to multitask by volunteering for roles that require you to manage multiple responsibilities at once. This could be in a busy café or during events, which will prepare you for the fast-paced environment we thrive in.
✨Tip Number 4
Network with current or former employees of our company to gain insights into the work culture and expectations. This can provide you with valuable information that can help you stand out during the interview process.
We think you need these skills to ace Food and Beverage Host
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what a Food and Beverage Host does. Highlight key responsibilities and required skills in your application to show that you are a good fit.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous hospitality experience, communication skills, and your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your warm, friendly approach. Mention specific examples of how you've delivered exceptional service in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Scarlet Hotel
✨Show Your Warmth
As a Food and Beverage Host, your ability to connect with guests is crucial. During the interview, demonstrate your warm and friendly approach by engaging with the interviewer as if they were a guest. Smile, maintain eye contact, and use positive body language.
✨Highlight Your Multitasking Skills
This role requires juggling multiple tasks in a fast-paced environment. Be prepared to share examples from your past experiences where you successfully managed several responsibilities at once, such as taking orders while ensuring the dining area remains clean and organised.
✨Emphasise Teamwork
Collaboration with kitchen and bar teams is key to delivering exceptional service. Discuss your previous experiences working in a team setting, highlighting how you contributed to a positive atmosphere and seamless service during busy periods.
✨Prepare for Guest Scenarios
Anticipating guest needs is a vital part of this role. Think about potential scenarios you might face, such as handling dietary requests or addressing complaints. Prepare thoughtful responses that showcase your problem-solving skills and commitment to guest satisfaction.
