Job Title: Reservations Consultant Department: Reservations Inspired and Supported by: Director of Reservations Salary: £34,869 per annum (including service charge), plus commission on upselling. Your purpose will be: To work with the Reservations Team to help contribute towards promoting and selling of The Savoy bedrooms and facilities. You will be accountable for: Maximising revenue by converting enquiries, recognizing business prospects and opportunities to upsell. Possessing a thorough knowledge of the hotel and its offers from a product perspective and being able to use the feature and benefit sales technique confidently Responding to all guest enquiries in an engaging manner whilst using Savoy standards with the aim of converting every enquiry into a booking by delivering efficient and intuitive guest service. Ensuring all calls, emails and procedures are performed in line with the service standards set by the hotel. Updating reservations ensuring a flawless arrival and departure experience. Understanding ou...
Reservations Consultant employer: The Savoy
As a Night Manager at the Savoy, you will join a prestigious establishment known for its commitment to excellence and guest satisfaction. Our supportive work culture fosters collaboration and personal growth, offering you opportunities to develop your skills in a dynamic environment. With competitive benefits and a focus on employee well-being, working at the Savoy means being part of a team that values your contributions and encourages your professional journey.
