At a Glance
- Tasks: Support the housekeeping team by delivering linen and maintaining cleanliness in guest areas.
- Company: Join the prestigious Savoy team, known for exceptional guest experiences.
- Benefits: Competitive salary, exclusive discounts, gym access, and accrued holidays.
- Other info: Flexible hours with opportunities to multi-skill and grow within the team.
- Why this job: Be part of a dynamic environment where you can create memorable moments for guests.
- Qualifications: Experience in a high-quality hotel, strong communication skills, and a positive attitude.
The predicted salary is between 18 - 18 € per hour.
Your purpose will be: To assist the Housekeeping department in operating smoothly and efficiently by ensuring timely delivery and collection of linen and supplies, maintaining cleanliness and order in guest and service areas, and supporting the team in creating exceptional guest experiences.
You will be accountable for:
- Distributing linen and housekeeping supplies to guest floors and pantries.
- Restocking maid service stations; removing soiled linen, rubbish, and empty water bottles.
- Assisting with the upkeep and cleanliness of corridors, service areas, and back-of-house zones, including high dusting and cleaning ceiling lamps.
- Restocking minibar cabinets in corridors and pantries.
- Transporting water bottles between storage and pantries, returning empties to storage.
- Supporting stock control through regular inventory checks of linen, goods, and equipment.
- Handling all items with care and respect.
- Responding promptly to guest and colleague requests, including placing/removing extra beds, baby cots, or arranging twin bedding.
- Receiving and managing deliveries of housekeeping items such as toilet paper, tissue boxes, and other supplies.
- Assisting Room Attendants with room preparation and cleaning as needed.
- Acting in accordance with fire, health & safety regulations.
- Adhering to all Savoy policies and procedures.
- Being an active member of the Savoy team in our mission of Turning Moments into Memories for our guests.
Qualifications What you will need to do this role:
- Previous experience in a similar role within a high-quality or five-star hotel.
- Ability to work in a fast-paced environment while maintaining high standards.
- Excellent customer service and strong communication skills.
- Highly organised, able to work independently, and use initiative.
- Physically fit for the demands of the role.
- Enthusiastic, positive, and well-groomed with a professional presence.
- Flexibility to work full-time, including weekends on a rotational basis.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information: Whats in it for you?
- Competitive salary, pension
- Accrued holidays
- Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890
- Colleague restaurant, interfaith prayer room and wellness room
- Laundry services for all colleagues
- Gym access
- Local discounts for F&B and retail
Housekeeping Floor Porter (0-hour casual contract) in Islington employer: The Savoy
Working as a Housekeeping Floor Porter at the Savoy offers an exceptional opportunity to be part of a prestigious team dedicated to creating memorable guest experiences. With a competitive salary, exclusive discounts across luxury hotels and restaurants, and a supportive work culture that values flexibility and employee growth, you will thrive in an environment that encourages excellence and teamwork. Located in the heart of London, the Savoy not only provides a vibrant workplace but also fosters a sense of community among its staff, making it an ideal employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Floor Porter (0-hour casual contract) in Islington
✨Tip Number 1
Get to know the company culture! Before you apply, check out our website and social media to see what we're all about. This will help you tailor your approach and show us you're genuinely interested in being part of the Savoy team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral, which can boost your chances of landing that Housekeeping Floor Porter role.
✨Tip Number 3
Prepare for the interview by practising common questions related to housekeeping roles. Think about how your previous experience aligns with our expectations, especially around customer service and teamwork. We love candidates who can demonstrate their skills!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re enthusiastic about the position. Plus, it’s a great way to reiterate your interest in joining our amazing team.
We think you need these skills to ace Housekeeping Floor Porter (0-hour casual contract) in Islington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in housekeeping or similar roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Show Off Your Customer Service Skills:Since this role is all about creating exceptional guest experiences, let us know about any previous customer service roles you've had. Share specific examples of how you’ve gone above and beyond for guests!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid fluff and get straight to the point about why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Savoy
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housekeeping Floor Porter. Familiarise yourself with tasks like distributing linen, maintaining cleanliness, and supporting the team. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with guests and colleagues, be ready to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to create a positive experience for others.
✨Demonstrate Your Organisational Skills
Being organised is key in this fast-paced environment. Prepare to discuss how you manage your time and tasks effectively. You might even want to mention any systems or methods you use to keep track of your responsibilities, especially when it comes to inventory checks and restocking supplies.
✨Emphasise Your Flexibility and Team Spirit
This position requires flexibility and a willingness to take on various tasks. Be prepared to talk about times when you've adapted to changing situations or worked collaboratively with a team. Showing that you're a team player who can handle different responsibilities will set you apart.
