At a Glance
- Tasks: Assist customers, maintain shop standards, and support the Shop Manager.
- Company: A community-focused shop with a friendly atmosphere.
- Benefits: 26 days holiday, virtual GP service, and a fantastic pension scheme.
- Other info: Great opportunity for personal growth and to support sustainability.
- Why this job: Join a team making a positive impact while gaining valuable experience.
- Qualifications: Customer service skills and a positive, adaptable attitude.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for an enthusiastic Sales Assistant. If you have had customer focussed experience, whether in paid or voluntary roles and have a friendly and positive outlook then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop be as successful as it can possibly be.
Responsibilities:
- Help maintain high standards of visual merchandising throughout the shop.
- Assist customers throughout their visit, from entering the shop to completing their purchase.
- Actively promote and explain the benefits of Gift Aid to customers and other various promotions.
- Complete all company paperwork, including cashing up and banking procedures.
- Encourage and assist in the training of volunteers.
- Assist in sorting and preparation of all donated stock.
- Travel to other shops if part of a cluster from time to time.
- Support the Shop Manager in all aspects of best practice and Health and Safety Procedures.
- Be responsible for the daily running of the shop and management of volunteers in the Manager's absence.
Qualifications & Preferences:
- Ensure that personal behaviour reflects the visions and values of the company.
- Be resilient, supportive, caring, hands on and enthusiastic.
- Possess a positive attitude in delivering exceptional customer service.
- Want to make a positive change.
- Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves.
- Are adaptable; able to think on your feet.
- Have a keen interest in the environment and sustainability.
- Have an engaging personality, the desire to succeed and be the best you can be.
- Have excellent customer service skills.
We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Benefits:
Having amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus.
Sales Assistant in Walsall employer: The Salvation Army
Contact Detail:
The Salvation Army Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Walsall
✨Tip Number 1
Get to know the company! Research their values and mission so you can show how your enthusiasm aligns with what they stand for. This will help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories in your interview to showcase your friendly and positive outlook.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the shop and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Sales Assistant in Walsall
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that friendly and positive outlook you have, so don’t hold back on expressing why you’re excited about the Sales Assistant role.
Tailor Your Experience: Make sure to highlight any relevant customer-focused experience, whether it’s from paid jobs or voluntary roles. We love seeing how your background aligns with our values and the responsibilities of the position!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see how you can contribute to our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Salvation Army
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about your past experiences where you provided exceptional service and be ready to share specific examples. This will show that you understand the importance of a friendly and positive outlook, which is key for a Sales Assistant.
✨Familiarise Yourself with Gift Aid
Since promoting Gift Aid is part of the role, do some research on what it is and how it benefits both customers and the shop. Being able to explain this clearly during your interview will demonstrate your proactive approach and understanding of the responsibilities you'll have.
✨Show Your Enthusiasm for Sustainability
The job mentions a keen interest in the environment and sustainability. Be prepared to discuss why these topics matter to you and how they relate to the shop's mission. This will help you connect with the values of the company and show that you're a good fit.
✨Prepare Questions for the Interviewer
Think of thoughtful questions to ask the interviewer about the shop's operations, team dynamics, or future goals. This not only shows your interest in the position but also gives you a chance to assess if the role aligns with your own values and aspirations.