At a Glance
- Tasks: Collect and deliver goods while providing exceptional customer service.
- Company: Join the award-winning Salvation Army Trading Co. Ltd.
- Benefits: Enjoy 26 days holiday, virtual GP service, and a great pension scheme.
- Other info: No evening or Sunday work, plus a supportive team environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Customer-focused experience and a full driving licence required.
The predicted salary is between 27106 - 27106 £ per year.
Location: Sunderland, SR5 3XG
Salary: £27,106 per Annum
Do you want to work for a company that has been named in The UK's Top 25 Best Large Company to work for and Charity's Top 5 Best Organisation to work for by Best Companies Ltd? Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award? Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market? Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays? Do you need a new challenge that not only helps you to develop your skills, but is integral to the community? Did we mention, there is no evening or Sunday working too?!
We are looking for a friendly & helpful new member of the team. If you have had customer focussed experience, whether in paid or voluntary roles, enjoy getting out and about meeting people and have a friendly and positive outlook then we are looking for you to assist our teams in making the shop as successful as it can be.
As a Retail Area Collector, you will be primarily responsible for the collection and delivery of goods to private houses. You will be required to assess the donated goods for quality and assist in the shop when not required to drive. This role will involve an extensive amount of manual handling.
Responsibilities
- A positive attitude in delivering exceptional customer service
- A full and current driving licence
- Manual handling experience
- A passion for charity retailing
- Knowledge of the local area
- The ability to be adaptable and to think on your feet
Quotes from colleagues
'Working for the Salvation Army Trading Company has been an incredibly rewarding work experience. Not only do I get to contribute to a noble cause by supporting their humanitarian efforts, but I also get to be a part of an inspired dedicated and supportive employer that's making a real difference in people's lives. It's truly heart warming to see the positive impact we have on individuals and communities.' - GT, Sales Assistant/Driver
'What I like about working for SATCoL is getting to see how much we are helping to raise funds for people in need and getting to work daily with people that are in need of some help. Being able to work with a great team daily and how much we can put a smile on someone's face that needs our help is the best benefit of working here.' - JL, Sales Assistant
We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Benefits
- Virtual GP service
- Pension scheme
- Holiday entitlement of 26 days plus bank holidays
Retail Area Collector in Sunderland employer: The Salvation Army
The Salvation Army Trading Co. Ltd. is an exceptional employer, recognised as one of the UK's Top 25 Best Large Companies to work for, offering a supportive and innovative work culture that prioritises the well-being of its employees and the community. With generous benefits including a virtual GP service, a robust pension scheme, and a starting holiday entitlement of 26 days plus bank holidays, employees can thrive both personally and professionally in a role that makes a meaningful impact. Located in Sunderland, this position as a Retail Area Collector not only provides a fulfilling challenge but also allows you to contribute to vital charitable efforts without evening or Sunday shifts.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Area Collector in Sunderland
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Salvation Army, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Salvation Army!
We think you need these skills to ace Retail Area Collector in Sunderland
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Salvation Army, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Salvation Army and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Salvation Army that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Salvation Army
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
