Service Manager

This pivotal role drives the success of our services by providing strong leadership, inspiring staff, and fostering an enabling environment rooted in psychologically and trauma informed practice and the values of The Salvation Army. The successful candidate will align and be sympathetic with the Christian ethos of The Salvation Army and oversee all aspects of service delivery. Key responsibilities include liaising with Local Authority Commissioners, external organisations, and various expressions of The Salvation Army, with multi-disciplinary working at the heart of this role.

Are you an experience manager with a passion for people? Do you have proven experience in developing staff teams and implementing change? Do you have experience in working with vulnerable people?, We are looking for a Service Manager to lead three teams across our St. Helens Homelessness Services . While the successful applicant will have practical experience in change management, they will also be enthusiastic, a good communicator, passionate and positive. Our aim is to provide low level supported accommodation for individuals currently experiencing or at risk of homelessness. Often with complex substance misuse and mental health disorders, we aim to enhance psychological, physiological, social and spiritual functioning, and through a programme of personal and professional development enable and encourage, independent living., * Previous experience of managing and delivering a client focussed service which considers person-centred and holistic support needs.

• Previous experience of working with and providing support to vulnerable people.

• Demonstrable experience of leading and managing staff, including recruitment, development, performance and change management.

• Proven experience of developing innovative support programmes incorporating an understanding of stakeholder and service user involvement.

• Knowledge of developments in the homelessness sector including current legislation.

• Excellent written and verbal communication skills.

• Good organisational, attention to detail and effective time management skills as well as the ability to prioritise work, and be able to respond to tight deadlines, working both on an individual basis and as part of a team.

• Good numeracy skills with the ability to review and understand financial information.

• Experience of using IT software packages.

• Evidence of commitment to personal continuous personal and professional development and the ability to contribute to the creation and maintenance of a culture of continuous improvement.

• The ability and willingness to work within, be empathic with and promote the Christian ethos and values of The Salvation Army Mission.

The post is primarily based at Salisbury House , although the successful candidate will also have oversight of Champions Court and Egerton Street, ensuring a cohesive approach across all sites.

Salisbury House, 1 Phoenix Brow, St. Helens, WA9 1SA is a Lifehouse for 64 Adults.

Champions Court , Appleton Road, St. Helens, WA9 3EJ is a semi-independent supported accommodation project for 28 Adults.

Egerton Street, St. Helens, WA9 3ZR consists of 12 independent apartments, offering floating support., © 2024 Talent.com