Tenancy Sustainment Officer in Plymouth

Working hours : 40 hours per week

Interview Date : To be confirmed

The Salvation Army forms part of the Christian church and boasts an extensive social remit, providing a range of social and community services, including services for children and the elderly, those trapped in modern-day slavery, homeless people, individuals struggling with addiction, and people seeking employment.

Key Responsibilities

The role of Tenancy Sustainment Officer with the Salvation Army is an inspirational one and key to achieving successful outcomes for our vulnerable clients. The purpose of the role is to work collaboratively with support colleagues to ensure that licensees / tenants can maintain their licence and tenancies and can access services, taking appropriate action on breaches of licence agreements / tenancies, including antisocial behaviour, and to maximise outcomes for tenants and The Salvation Army.

The successful candidate(s) will be able to demonstrate :

• Level 3 qualification in related field or willingness to work towards it.
• Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients.
• Ability to work in a busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure.
• Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes.

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