At a Glance
- Tasks: Support HR operations by processing employee changes and onboarding new hires.
- Company: Join The Salvation Army, a renowned faith-based organisation making a difference.
- Benefits: Flexible working hours, supportive team environment, and opportunities for personal growth.
- Other info: Embrace a dynamic role with a commitment to equality and inclusivity.
- Why this job: Be the first point of contact in HR and help people thrive in their roles.
- Qualifications: Experience in HR operations and a passion for customer service.
The predicted salary is between 30015 - 36685 £ per year.
Working hours: Minimum of 35 hours per week, Agile working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ.
One of the UK's most inspiring and best known faith-based organisations, The Salvation Army, is looking for an enthusiastic individual with iTrent system and operational HR experience to join us as a People Support Adviser.
The People Support Team is a pivotal part of our HR Operations as the first point of contact for all customers wishing to access Human Resources. The operational work of the People Support Team is mainly split between the following two key workstreams:
- Processing: the accurate and timely inputting of employee changes and family friendly provisions in the HR Information Systems - iTrent.
- Onboarding: implementing the processes to bring new employees into the organisation.
As a People Support Adviser, you will work within both workstreams and provide a professional, friendly, and resilient data processing service, including specialising in the onboarding process of new start candidates and employees in a fast-paced environment.
To be successful in this role, you will have proven experience in an HR operational role, be passionate about person-centred customer service and meeting people's needs, which will shine as you support people by finding answers to particular issues or referring to specialist support teams to resolve an enquiry when you don't have the answer.
In addition, you will have the ability to build relationships with the wider HR team and our key stakeholders to ensure you contribute to a seamless, consistent service. We are looking forward to hearing from applicants who feel that they will play a pivotal role within our existing Team.
The role will suit somebody who relishes the opportunity to participate in learning and developing at every opportunity. The most important aspects you bring will be your flexibility, attention to detail, and your unwavering commitment to customer service and HR.
Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK.
The Salvation Army actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.
HR People Support Adviser in London employer: The Salvation Army
The Salvation Army is an exceptional employer, offering a supportive work culture that prioritises community impact and personal growth. As an Empowerment & Employment Coach in Ipswich, you will benefit from comprehensive training and development opportunities, while working alongside passionate colleagues dedicated to making a difference in the lives of individuals facing employment barriers. Join us to be part of a mission-driven organisation that values your contributions and fosters a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land HR People Support Adviser in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at The Salvation Army!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at The Salvation Army.
We think you need these skills to ace HR People Support Adviser in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at The Salvation Army. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to The Salvation Army and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at The Salvation Army. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to The Salvation Army's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at The Salvation Army
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with The Salvation Army.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at The Salvation Army will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact The Salvation Army and how you would contribute to adapting HR strategies.
