Location: Canterbury Service Delivery Operations Manager Community-minded and values-driven Practical and supportive people leader Highly organised with strong operational judgement Solutions, systems and improvement focused About the Business: The Salvation Army Driver Programmes delivers community-based driver licensing, driver education, road safety and behaviour change services across Christchurch and rural South Island communities. We support people and whānau who experience barriers to obtaining, progressing or maintaining a driver licence, helping create pathways to employment, education, independence, wellbeing and safer participation within their communities. Our services are delivered by teams working across different locations and communities, with a strong focus on reducing barriers and providing consistent, participant-centred support while responding to local needs. About the Role: As Service Delivery Operations Manager, you will provide day-to-day operational leadership across our Driver Programmes, supporting teams to deliver consistent, effective and high-quality services across multiple locations. This is a hands-on leadership role with responsibility for people, service delivery, operational planning, performance and continuous improvement. You will work closely with Coordinators and Administrators to manage workloads and service demands, strengthen ways of working, and ensure teams have the systems, processes and support they need to deliver positive outcomes for participants and communities. You will work alongside the Driver Programme Strategy Manager and Instructor Trainer
Service Delivery Operations Manager in Kent employer: The Salvation Army
The Salvation Army is an exceptional employer that prioritises a culture of collaboration and purpose-driven work, making it an ideal place for those passionate about making a difference. With a strong commitment to employee development, you will have access to continuous training and growth opportunities while working in a supportive environment that values your contributions to safeguarding the community. Located across the UK&I, you will be part of a mission-focused team dedicated to creating a secure and resilient organisation for over 7,000 users.
