At a Glance
- Tasks: Provide front of house services and ensure a safe, welcoming environment for residents.
- Company: Join Malachi Place, a pioneering residential service dedicated to transforming lives.
- Benefits: Enjoy a competitive salary with a 10% night worker enhancement and supportive team culture.
- Other info: Opportunities for personal growth in a dynamic and inclusive workplace.
- Why this job: Make a real difference in the lives of people experiencing homelessness while developing your skills.
- Qualifications: Excellent customer service skills and a passion for helping others are essential.
The predicted salary is between 31500 - 38500 £ per year.
Working hours: 40 hours per week
Additional Salary information: 10% night worker enhancement
Malachi Place is a pioneering residential service, based in Ilford, accommodating 42 people, including people with no recourse to public funds. We are looking for a Night Concierge to join our team at Malachi Place. We are committed to providing opportunities that support each person to find their purpose, develop positive relationships and experience a sense of community. Everything we do will be underpinned by our core values demonstrated within our daily practice and measured against our priorities of Transformation, Integration, Discipleship and Effectiveness.
Applications are welcome from all, but we are particularly interested in applications from candidates that have language skills relevant to the residents including Punjabi and Lithuanian.
Key Responsibilities
- Offer front of house services to clients ensuring they are signed in or out where required and their queries are handled in a professional manner, referring them to support staff where required.
- Complete building checks which may include patrols of the building and ensuring fire exits and external doors are free from obstruction.
- Clean office space and communal areas on a scheduled basis and clean and prepare void rooms in order to maximise occupancy and ensure turn around targets are met.
The successful candidate(s) will be able to demonstrate:
- Excellent customer service and people management skills with ability to provide efficient front of house service.
- Good verbal and written communication skills.
- A passion for transforming the lives of people experiencing homelessness.
Appointment will be subject to satisfactory references, a criminal record check (DBS: Enhanced Adult DBS Disclosure), Health Assessment and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK.
The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum.
Night Concierge in Ilford employer: The Salvation Army
The Salvation Army is an exceptional employer, offering a supportive work culture that prioritises community impact and personal growth. As an Empowerment & Employment Coach in Ipswich, you will benefit from comprehensive training and development opportunities, while working alongside passionate colleagues dedicated to making a difference in the lives of individuals facing employment barriers. Join us to be part of a mission-driven organisation that values your contributions and fosters a collaborative environment.
