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- Tasks: Ensure resident safety and building security while engaging with the community.
- Company: Join Salvation Army Homes, a leader in supported housing services.
- Benefits: Earn bonuses, enjoy generous leave, and access discounts and training.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Empathy, strong communication skills, and time management are essential.
- Other info: Flexible shifts with opportunities for career growth and support.
The predicted salary is between 13 - 16 £ per hour.
Excellent opportunity as a Day Concierge to provide an on-site presence in Abbot Lodge, Salford making sure our residents are well and our building is secure. At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.
The Day Concierge will need to help ensure the safety of residents and the security of the building by being an on-site presence and will:
- Supervise people as they enter and exit the building
- Monitor CCTV and conduct building checks
- Engage with vulnerable people who live in the service for up to eight weeks
- Encourage residents to follow house rules
- Maintain a security log
Shift pattern for this role will be: Saturday and Sunday, 21 hrs, 6pm-12am on a 2 week rota.
You will instinctively work in a manner that aligns fully with values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives. You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours.
What we need:
- Empathy with our client group
- Strong interpersonal and influencing skills
- Good time management
- A willingness to work night shift on a rota basis
Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.
Aim and approach:
Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents.
As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
Benefits:
- £100 when you start work, plus £250 at 6 months' service and another £250 at 12 months' service
- 26 days annual leave rising to 31 days
- An extra day off on your birthday
- A High Street discount scheme (great savings both on and off-line)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career
Day Concierge employer: The Salvation Army
Contact Detail:
The Salvation Army Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Concierge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Salvation Army Homes. Understand their mission and values, especially how they support vulnerable people. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Day Concierge, you'll be engaging with a diverse range of people. Try role-playing common scenarios with a friend or family member to boost your confidence and improve your interpersonal skills.
✨Tip Number 3
Show your empathy! During the interview, share examples of how you've supported others in challenging situations. This will demonstrate your ability to connect with residents and understand their needs, which is crucial for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the team at Salvation Army Homes. Don’t miss out on this opportunity!
We think you need these skills to ace Day Concierge
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the Day Concierge role.
Tailor Your Application: Make sure to customise your application for this specific role. Highlight your empathy and interpersonal skills, as these are key for engaging with our residents and ensuring their safety.
Show Your Passion: We love seeing candidates who are genuinely passionate about helping others. Share any relevant experiences that demonstrate your commitment to supporting vulnerable people and transforming lives.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at The Salvation Army
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Day Concierge role. Familiarise yourself with the responsibilities like supervising entry and exit, monitoring CCTV, and engaging with residents. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Empathy
Since this role involves working with vulnerable individuals, it's crucial to demonstrate your empathy during the interview. Share examples from your past experiences where you've successfully engaged with people in need or supported someone through a tough time. This will highlight your suitability for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific instances where you've had to manage conflicts or ensure safety. Practising these responses will help you articulate your thought process clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the values of Salvation Army Homes. This shows your enthusiasm for the role and helps you gauge if the organisation aligns with your own values.
