Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Charity Shop Manager and assist customers in a friendly environment.
- Company: Join The Salvation Army and make a difference in your community.
- Benefits: Gain valuable experience, training, and flexible hours while volunteering.
- Why this job: Help those in need and develop your skills in a supportive team.
- Qualifications: Good customer service skills and a passion for helping others.
- Other info: Flexible 3-hour shifts available, with ongoing training and support.
Overview
The Volunteer Role
To support the Charity Shop Manager in running the local Salvation Army Charity shop.
Responsibilities
- Greet customers and help them with their shopping needs in a friendly, welcoming and non-judgmental manner.
- Sort and process new donations of clothing, books, furniture and general bric-a-brac.
- Iron and price clothes as well as replenishing stock in the shop.
- Operate the till and serve customers (optional).
- Ensure that the shop and sorting areas are kept clean and tidy.
Person Specification
- Interest in and sympathy with the aims and objectives of The Salvation Army.
- Organised and methodical.
- Good customer service skills.
- Good team player but be able to work independently.
- Able to listen well and take instruction.
- Commitment to safeguarding and protecting vulnerable children/adults and a willingness to raise concerns where necessary.
- Ability to keep confidences and be sensitive to peoples’ circumstances.
Time commitment
The time commitment is 3hrs per week and will be agreed with the Community Programme Coordinator, but we can be flexible to meet your circumstances. Shift pattern 10am-1pm or 1pm-4pm Monday to Saturday.
Training & Support
The Salvation Army provides an induction/basic volunteer training via I-Learn portal or at a training day as well as ongoing training as required. We also offer ‘taster’ sessions to see if our volunteer role is a good fit for your skills, experience and interests.
Volunteer expenses
The role is unpaid, but reasonable expenses incurred can be paid with prior agreement of the Community Manager.
How to apply
If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place – E: volhub@merchantsplace.co.uk T: 01263 519454 Alternatively, you can complete an online registration form and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website.
Charity Shop Volunteer – VH207 employer: The Salvation Army
Contact Detail:
The Salvation Army Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Shop Volunteer – VH207
✨Tip Number 1
Get to know the charity's mission! Understanding The Salvation Army's goals will help you connect with the team and show your genuine interest during your chat. Plus, it’ll make you stand out as someone who truly cares.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with shoppers, think about how you can make their experience enjoyable. A friendly smile and a willingness to help go a long way in making a great impression.
✨Tip Number 3
Be ready to share your experiences! Whether it's sorting donations or working in a team, think of examples from your past that highlight your skills. This will help us see how you can fit into the role and contribute to the shop.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and what we’re looking for.
We think you need these skills to ace Charity Shop Volunteer – VH207
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your interests and why you’re passionate about volunteering with us.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant experience or skills you have. Show us how you fit the role of a Charity Shop Volunteer by connecting your background to what we’re looking for.
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes a great first impression!
Apply Online: We encourage you to apply through our website! It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role right there.
How to prepare for a job interview at The Salvation Army
✨Know the Charity's Mission
Before your interview, take some time to understand the aims and objectives of The Salvation Army. This will not only show your genuine interest but also help you connect your personal values with the charity's mission during the conversation.
✨Showcase Your Customer Service Skills
Since you'll be interacting with customers, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you can create a friendly and welcoming atmosphere in the shop.
✨Demonstrate Organisational Skills
The role requires being organised and methodical, especially when sorting donations. Prepare to share specific instances where you've successfully managed tasks or projects, highlighting your ability to keep things tidy and efficient.
✨Be Ready to Discuss Teamwork
As a volunteer, you'll need to work well with others but also be able to operate independently. Think of examples that illustrate your teamwork skills, as well as times when you've taken initiative on your own. This balance is key for the role!
