At a Glance
- Tasks: Assist customers, maintain shop standards, and support the Shop Manager and volunteers.
- Company: Join a leading textile recycling company committed to sustainability and community.
- Benefits: 26 days holiday, fantastic pension, virtual GP service, and no evening or Sunday shifts.
- Other info: Great opportunity for personal growth and community involvement.
- Why this job: Make a positive impact while developing valuable skills in a supportive environment.
- Qualifications: Enthusiastic, adaptable, and customer-focused with a passion for sustainability.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for an enthusiastic Sales Assistant. If you have had customer‑focused experience, whether in paid or voluntary roles and have a friendly and positive outlook, then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop be as successful as it can possibly be.
Responsibilities
- Help to maintain high standards of visual merchandising throughout the shop
- Assist customers throughout their visit, from entering the shop to completing their purchase
- Actively promote and explain the benefits of Gift Aid and other promotions
- Complete all company paperwork, including cashing up and banking procedures
- Encourage and assist in the training of volunteers
- Assist in the sorting and preparation of all donated stock
- Travel to other shops if part of a cluster from time to time
- Support the Shop Manager in all aspects of best practice and Health and Safety procedures
- Be responsible for the daily running of the shop and management of volunteers in the Manager's absence
Qualifications
- Resilient, supportive, caring, hands‑on and enthusiastic
- Positive attitude in delivering exceptional customer service
- Desire to make a positive change and take pride in maintaining high standards
- Adaptable and able to think on your feet
- Interest in the environment and sustainability
- Engaging personality with the desire to succeed and be the best you can be
Benefits
- UK’s leading textile, recycling and clothing collection company passionate about colleagues, stakeholders and the planet
- Virtual GP service
- Fantastic pension scheme
- Starting holiday entitlement of 26 days plus bank holidays
- No evening or Sunday working
- Opportunity to develop skills integral to the community
Equal Opportunity Statement
We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Sales Assistant in Braintree employer: The Salvation Army
Join a leading textile recycling and clothing collection company that values its employees and the environment. As a Sales Assistant, you'll enjoy a supportive work culture with opportunities for personal growth, a fantastic pension scheme, and a generous holiday entitlement, all while making a positive impact in your community. With no evening or Sunday shifts, this role offers a perfect balance between work and life, allowing you to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Braintree
✨Join Community Groups
Get involved in local community forums or online groups related to customer support. Websites like Meetup or Facebook groups often host gatherings or discussions where you can meet others in the field and find volunteer opportunities.
✨Volunteer at Events
Look for local events or non-profits that might need extra support. Many organisations host workshops, conferences, or community events, and volunteering there can help you gain practical experience while making great connections.
✨Leverage Your Network
Don’t hesitate to ask friends or connections if they know of any volunteering opportunities in customer support. Word-of-mouth can often lead you to hidden gems that may not be advertised openly.
✨Make Your Passion Visible
Consider starting a blog or social media account where you share insights about customer support. This not only showcases your enthusiasm for the field but can also catch the eye of potential organisations looking for volunteers. Plus, check out our website to find specific volunteering opportunities with The Salvation Army!
We think you need these skills to ace Sales Assistant in Braintree
Some tips for your application 🫡
Show Your Passion for Helping Others:When applying for a volunteer role in customer support, it's all about demonstrating your enthusiasm for assisting customers. Share personal experiences where you've helped someone solve a problem or feel more confident. This helps us see your genuine desire to make a difference!
Highlight Your Communication Skills:Customer support is all about clear communication, so make sure to showcase your skills in this area. In your application, mention any relevant experiences, such as previous customer service roles, training, or even volunteer work where you've had to engage with customers or clients directly.
Be Ready to Adapt:When working with customer support, you never know what kind of queries might come your way. Mention your flexibility and ability to learn quickly in your application. We want to see that you're ready to tackle different challenges and adapt your approach as needed!
Share Your Availability:Being a volunteer means you likely have other commitments, so it’s super helpful to specify when you're available to help out in customer support. Let us know your preferred hours or days; it’ll make coordinating schedules a lot easier for everyone involved!
How to prepare for a job interview at The Salvation Army
✨Show Your Passion for Helping Others
As a volunteer in customer support, it's all about the vibe! Let your genuine enthusiasm for helping people shine through in the interview. Share experiences where you've gone the extra mile for someone—this will really resonate with The Salvation Army's mission and show them you're the right fit.
✨Demonstrate Your Communication Skills
In customer support, stellar communication is key. Prepare to talk about situations where you handled difficult customers or resolved complaints effectively. Maybe even involve role-play scenarios during the interview to showcase your speaking and listening skills. This practical demonstration speaks volumes!
✨Familiarise Yourself with Common Support Tools
Brush up on common customer support software like Zendesk or Freshdesk before the interview. Even as a volunteer, knowing your way around these tools will give you an edge. It shows you're proactive and ready to jump in without needing too much training.
✨Align Your Values with the Company's Mission
Volunteering is often about shared values. Take the time to really understand what The Salvation Army stands for and how your own values align with theirs. Discussing this alignment in the interview can make a powerful impact, showing that you’re not just in it for experience, but genuinely care about the role.
